Part Time Bridal Sales

David's Bridal • Monroeville, PA

7d • $12 - $17

About The Position

The Stylist provides a positive, friendly, empathetic, and professional selling experience for David’s Bridal customers. Stylists deliver 5-Star Customer Service, achieve sales and productivity goals by following the company’s selling behaviors, and perform duties supporting store presentation and operations. Bridal Stylists serve as brand ambassadors and demonstrate David’s Bridal’s values and critical success factors. The role reports to the Store Manager in partnership with the Sales Manager.

The position focuses on understanding customer needs, helping customers find gowns and other products for their events, managing appointments and follow-ups, and promoting alterations and personalization services. Stylists also support store standards, sales transactions, merchandising, inventory tasks, loss-prevention procedures, and the development and success of the store team. This is a part-time role.

Requirements

• High school diploma or equivalent.
• Ability to provide customer service to multiple customers and communicate clearly and empathetically.
• Ability to stand, walk, and sit for extended periods; reach, climb stairs, stoop, kneel, crouch, or crawl; and talk to and hear customers.
• Ability to occasionally lift up to 25 pounds.
• Ability to see up close and at a distance, use peripheral vision and depth perception, and use a computer and electronic devices for extended periods.

Nice To Haves

• One to two years of prior retail experience in an apparel, service, or specialty store environment.
• Prior experience with a computerized point-of-sale system.

Responsibilities

• Welcome customers in person and by phone, adapt communication to their needs, and provide prompt product and service information.
• Use appointment, customer, point-of-sale, and iPad systems to manage customer flow and support the shopping experience.
• Serve multiple customers while delivering 5-Star Customer Service; address concerns and escalate them to leadership when appropriate.
• Prepare for appointments by reviewing customer profiles and favorites and preparing fitting rooms.
• Build relationships by asking questions and listening to customers’ emotional and practical needs.
• Help customers identify a suitable gown or dress, striving to find the right option within the first three try-ons.
• Review the Timeline Calendar, schedule future appointments, and follow up with customers.
• Explain and promote alterations and personalization services, and partner with Alterations Specialists to arrange appointments.
• Take and enter accurate measurements for dress orders to help minimize returns and exchanges.
• Maintain clean, organized, and promotion-ready store standards; report broken or damaged equipment to management.
• Maintain dress code standards and offer the David’s Bridal loyalty and partners program.
• Use the 5-Step Selling Process to meet hourly sales productivity standards and consistently achieve a 65% or greater platform conversion.
• Process transactions accurately and follow cash-wrap procedures, including asking about the shopping experience, offering add-ons and services, confirming contact information, reviewing receipts and policies, and scheduling future appointments.
• Follow procedures for special-order dresses and achieve add-on goals for headpieces, foundations, and shoes.
• Set return appointments for the complete wedding party, including bridesmaids, mothers of the bride, and flower girls.
• Complete training and build product knowledge and fashion-trend expertise; strive to exceed sales targets and become a Circle of Excellence member.
• Carry out assigned new processes, behaviors, contests, and programs.
• Perform assigned store tasks, including promotion and sign setup, merchandising and visual changes, markdowns, and inventory counts.
• Support store sales, service, and operational goals; accurately clock in and out for shifts, breaks, and meals; and follow loss-prevention and security policies.
• Complete assigned training and myLearning courses, remain current with the curriculum, share expertise with fellow stylists, celebrate team members’ successes, and use coaching and feedback to improve.
• Perform additional duties as needed.

Benefits

• Rewarding environment and competitive pay
• Team bonus
• Dayforce Wallet early-pay access
• Referral incentive program
• Generous Dream Maker discount after the first pay period
• Vision care
• Supplemental critical illness, hospital indemnity, and accidental injury insurance
• 401(k) program
• Discount for identity theft protection
• Home and auto insurance discounts
• Mobile discounts
• Legal benefits through MetLife Hyatt Legal Plans
• Pet insurance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED