Part Time Bridal Sales

Davids Bridal•Feasterville, PA

About The Position

The Stylist provides a positive, friendly, empathetic, and professional selling experience to customers. Bridal Stylists deliver 5-Star Customer Service, achieve sales and productivity goals by following the selling process, and support store presentation and operations. They act as David’s Bridal brand ambassadors and demonstrate the company’s values and success factors. The role reports to the Store Manager in partnership with the Sales Manager. Stylists assist customers throughout the bridal shopping experience, including preparing for appointments, understanding customer needs, recommending gowns, coordinating alterations and personalization, and arranging follow-up appointments. They use store systems and iPad tools to manage customer flow, provide product information, process transactions, and help achieve sales, service, and operational goals. The position also involves maintaining store standards, supporting merchandising and inventory tasks, following security and loss-prevention procedures, completing required training, and collaborating with and learning from the store team.

Requirements

High school diploma or equivalent.
Ability to stand, walk, and sit for extended periods; reach with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and communicate with and hear customers.
Ability to occasionally lift up to 25 pounds.
Ability to see at close and distant ranges, use peripheral vision and depth perception, and use a computer and electronic devices for extended periods.

Nice To Haves

One to two years of prior retail experience in an apparel, service, or specialty store environment.
Prior experience using a computerized point-of-sale system.

Responsibilities

Welcome customers in person and by phone with friendly enthusiasm, communicate clearly, and adapt communication style to customer needs.
Use appointment, customer, point-of-sale, and iPad systems to manage customer flow and provide product and service information.
Prepare for appointments by reviewing customer profiles and favorites and preparing fitting rooms.
Build relationships by asking questions, listening to customer expectations and needs, and recommending suitable gowns or dresses.
Address customer concerns and escalate issues to leadership when appropriate.
Review the timeline calendar, set future appointments, and follow up with customers.
Explain the role of alterations, promote alteration and personalization services, and partner with Alterations Specialists to arrange appointments.
Help the store achieve its goal of having 80% of brides sold book alterations appointments.
Take and enter required measurements to support dress orders and reduce returns and exchanges.
Maintain clean, organized, and promotional-ready store standards; report broken or damaged equipment to management.
Meet dress code standards and promote David’s Bridal loyalty and partner programs.
Meet hourly sales productivity standards by using the 5-Step Selling Process.
Process transactions accurately and follow cash-wrap procedures, including discussing the shopping experience, offering add-ons and services, confirming contact information, reviewing receipts and policies, and scheduling future appointments.
Follow procedures for special-order dresses and work toward platform conversion and add-on goals.
Set return appointments for the full wedding party, including bridesmaids, mothers of the bride, and flower girls.
Build product knowledge and fashion-trend expertise by completing training and ongoing learning.
Execute assigned processes, behaviors, contests, and programs, including promotional sign setup, merchandising and visual changes, markdowns, and inventory counts.
Support store sales, service, and operational goals; accurately clock in and out for shifts, breaks, and meals; and follow loss-prevention and security policies.
Complete assigned training and required myLearning courses, remain current with the curriculum, share expertise with fellow stylists, celebrate team successes, and use coaching and feedback to improve.