Part Time Bridal Sales

David's Bridal • Columbus, OH

5d • $13 - $18

About The Position

The Stylist provides a positive, friendly, empathetic, and professional selling experience for David’s Bridal customers. The role delivers 5-Star Customer Service, achieves sales and productivity goals by following the company’s selling behaviors, and supports store presentation and operations. Bridal Stylists serve as brand ambassadors and demonstrate David’s Bridal’s values and critical success factors. The position reports to the Store Manager in partnership with the Sales Manager.

Stylists welcome and assist customers in person and by phone, prepare for appointments, learn customers’ needs, recommend gowns and accessories, and help customers plan alterations and future appointments. They use store systems and iPad tools to manage customer flow, support sales transactions, and communicate product and service information. The role also includes maintaining store standards, supporting merchandising and inventory tasks, following security procedures, completing training, and collaborating with teammates.

The job requires standing, walking, and sitting for extended periods; reaching, climbing stairs, stooping, kneeling, crouching, or crawling; and communicating with customers. Employees may occasionally lift up to 25 pounds and must be able to use computers and electronic devices for extended periods.

This is a part-time position. Part-time benefits listed include competitive pay, early access to pay through Dayforce Wallet, referral incentives, a Dream Maker discount, vision care, supplemental insurance, a 401(k) program, and various insurance and legal-services discounts.

Requirements

• High school diploma or equivalent.
• Ability to meet the physical demands of the position, including extended periods of standing, walking, or sitting; reaching; climbing stairs; stooping, kneeling, crouching, or crawling; occasional lifting up to 25 pounds; and prolonged use of computers and electronic devices.
• Ability to communicate with and hear customers, and to see at near and far distances, including peripheral vision and depth perception.

Nice To Haves

• One to two years of prior retail experience in an apparel, service, or specialty-store environment.
• Prior experience with a computerized point-of-sale system.

Responsibilities

• Welcome customers with friendly enthusiasm in person and over the phone, adapting communication to their needs.
• Use appointment, customer, point-of-sale, and iPad systems to manage customer flow and provide product and service information.
• Deliver exceptional service to multiple customers, address concerns, and partner with leadership when escalation is needed.
• Prepare for appointments by reviewing customer profiles and favorites and preparing fitting rooms.
• Build rapport by asking questions and listening to customers’ emotional and practical needs; work to identify a suitable gown within the first three try-ons.
• Review the Timeline Calendar, set future appointments, and follow up with customers.
• Explain and promote alterations and personalization services, and partner with Alterations Specialists to arrange appointments.
• Take and enter accurate measurements for dress orders to help minimize returns and exchanges.
• Maintain clean, organized, promotion-ready store standards and report broken or damaged equipment to management.
• Meet dress-code standards and offer the David’s Bridal loyalty and partners program.
• Respond promptly to customer questions and build relationships that support customer satisfaction and loyalty.
• Meet hourly sales productivity standards using the 5-Step Selling Process and consistently achieve a 65% or greater platform conversion.
• Support cash-wrap processes and accurately process transactions, promote add-ons and services, confirm contact information, review receipts and policies, and schedule future appointments.
• Follow procedures for special-order dresses and pursue add-on goals for headpieces, foundations, and shoes.
• Set return appointments for the full wedding party, including bridesmaids, mothers of the bride, and flower girls.
• Complete training and build product knowledge and fashion-trend expertise; strive to exceed sales targets and qualify for Circle of Excellence membership.
• Carry out assigned processes, contests, programs, promotion and sign setup, merchandising and visual changes, markdowns, and inventory counts.
• Support store sales, service, and operational goals; accurately record shifts, breaks, and meals; and follow loss-prevention and security policies.
• Complete assigned development training and myLearning courses within the first 90 days, remain current with the curriculum, share expertise with teammates, celebrate team successes, and use coaching and feedback to improve.
• Perform additional duties as needed.

Benefits

• Competitive pay and a rewarding work environment.
• Dayforce Wallet early-pay access.
• Referral incentive program.
• Dream Maker employee discount after the first pay period.
• Vision care.
• Supplemental insurance for critical illness, hospital indemnity, and accidental injury.
• 401(k) program.
• Discount for identity theft protection.
• Home and auto insurance discounts.
• Mobile service discounts.
• Legal benefits through MetLife Hyatt Legal Plans.
• Pet insurance.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED