Part Time Bridal Sales

David's Bridal • Happy Valley, OR

23d • $17 - $23

About The Position

The Stylist provides a positive, friendly, empathetic, and professional selling experience to all customers. Stylists deliver 5-Star Customer Service, achieve sales and productivity goals by following the 5-Step Selling Process, and perform store presentation and operational duties. The role serves as a David’s Bridal brand ambassador and demonstrates the company’s values and critical success factors. The Stylist reports to the Store Manager in partnership with the Sales Manager.

Requirements

• High school diploma or equivalent.
• Personal integrity and the ability to build trust by matching words with actions.
• Drive and determination to achieve results and persist through challenging situations.
• Ability to build and maintain positive relationships within and across teams.
• Ability to stand, walk, and sit for extended periods; reach with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers.
• Ability to occasionally lift up to 25 pounds.
• Ability to see at close and distant ranges and use peripheral vision and depth perception.
• Ability to look at, read, and use a computer and electronic devices for extended periods.

Nice To Haves

• One to two years of prior retail experience in an apparel, service, or specialty-store environment.
• Prior experience with a computerized point-of-sale system.

Responsibilities

• Welcome customers enthusiastically in person and by phone, communicate clearly, and adapt communication style to customers.
• Use appointment, customer, point-of-sale, and iPad systems to manage customer flow, research information, and deliver a 5-star experience.
• Provide exceptional service to multiple customers, address concerns, and escalate issues or partner with leadership when appropriate.
• Prepare for appointments by reviewing customer profiles and favorites and preparing fitting rooms.
• Build customer relationships by asking questions and listening to understand emotional and practical needs.
• Help customers identify a suitable gown or dress, striving to do so within the first three try-ons.
• Review the Timeline Calendar, set future appointments, and follow up with customers.
• Explain and promote alterations and personalization services, and partner with Alterations Specialists to arrange appointments.
• Take and enter measurements accurately for dress orders and to minimize returns and exchanges.
• Maintain clean, organized, promotion-ready store standards; report broken or damaged equipment to store management.
• Meet personal dress-code standards and promote David’s Bridal loyalty and partner programs.
• Respond promptly to customer questions and provide product and service information.
• Meet hourly sales productivity standards by following the 5-Step Selling Process.
• Support cash-wrap procedures and process transactions accurately, including offering add-ons and services, confirming contact information, reviewing receipts and policies, and scheduling future appointments.
• Follow procedures for special-order dresses and meet platform conversion and add-on goals.
• Set return appointments for the full wedding party, including bridesmaids, the mother of the bride, and flower girls.
• Complete training and build product knowledge and fashion-trend expertise; strive to exceed sales targets and qualify for Circle of Excellence.
• Carry out assigned processes, behaviors, contests, programs, promotion and sign setup, merchandising and visual changes, markdowns, and inventory counts.
• Support store sales, service, and operational goals; accurately clock in and out for shifts, breaks, and meals; follow loss-prevention and security policies.
• Complete assigned development training and myLearning courses, celebrate team members’ successes, share expertise, and use coaching and feedback to improve.

Benefits

• Competitive pay
• Team bonus
• Dayforce Wallet early pay access
• Referral incentive program
• Dream Maker discount after the first pay period
• Vision care
• Supplemental critical illness, hospital indemnity, and accidental injury insurance
• 401(k) program
• Identity theft protection discount
• Home and auto insurance discounts
• Mobile discounts
• Legal benefits through MetLife Hyatt Legal Plans
• Pet insurance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED