Part Time Bridal Sales

David's Bridal • Oklahoma City, OK

23d • $14 - $18

About The Position

The Stylist provides a positive, friendly, empathetic, and professional selling experience to customers while delivering 5-Star Customer Service, achieving sales and productivity goals, and supporting store presentation and operations. Bridal Stylists act as brand ambassadors, demonstrate David’s Bridal’s values, and report to the Store Manager in partnership with the Sales Manager.

The role involves assisting customers with appointments and purchases, understanding their needs, recommending gowns and related products and services, and helping customers plan for alterations and future wedding-party appointments. Stylists also maintain product knowledge, complete required training, support store goals and operations, and follow company policies and procedures.

Requirements

• High school diploma or equivalent.
• Ability to provide friendly, professional customer service and communicate clearly.
• Ability to support multiple customers, sales goals, store operations, and team objectives.
• Ability to complete required training and follow company procedures and policies.

Nice To Haves

• One to two years of prior retail experience in an apparel, service, or specialty-store environment.
• Prior experience using a computerized point-of-sale system.

Responsibilities

• Welcome customers warmly in person and over the phone, communicate clearly, and adapt communication style to customer needs.
• Use customer, appointment, point-of-sale, and iPad systems to manage customer flow and provide product and service information.
• Provide exceptional service to multiple customers and address concerns, escalating or partnering with leadership when appropriate.
• Prepare for appointments by reviewing customer profiles and favorites and preparing fitting rooms.
• Build relationships by asking questions and listening to understand customers’ practical and emotional needs.
• Help customers identify a suitable gown or dress, striving to do so within their first three try-ons.
• Review the Timeline Calendar, set future appointments, and follow up with customers.
• Explain and promote alterations and personalization services, and partner with Alterations Specialists to arrange appointments.
• Help the store achieve its goal of 80% conversion of brides sold to Alterations appointments.
• Take and enter accurate measurements for dress orders to minimize returns and exchanges.
• Maintain clean, organized, and promotion-ready store standards; report broken or damaged equipment to management.
• Meet dress code standards and promote David’s Bridal loyalty and partner programs.
• Respond promptly to customer questions and build customer satisfaction and loyalty.
• Meet hourly sales productivity standards using the 5-Step Selling Process.
• Support cash-wrap processes and accurately complete transactions, promote add-ons and services, confirm customer information, review receipts and policies, and schedule future appointments.
• Follow procedures for special-order dresses.
• Work toward or meet platform conversion and add-on goals, including headpieces, foundations, and shoes.
• Set return appointments for the complete wedding party, including bridesmaids, mothers of the bride, and flower girls.
• Complete training and continually build product knowledge and fashion trend expertise; strive to exceed sales targets and qualify for Circle of Excellence.
• Execute assigned processes, behaviors, contests, programs, promotions, signage, merchandising and visual changes, markdowns, and inventory counts.
• Support store sales, service, and operational goals; accurately clock in and out for shifts, breaks, and meals; and follow loss-prevention and security policies.
• Complete assigned training and myLearning courses, remain current with the curriculum, share expertise with teammates, celebrate their successes, and respond constructively to coaching and feedback.
• Perform additional duties as assigned or needed.

Benefits

• Competitive pay
• Team bonus
• Dayforce Wallet early-pay access
• Referral incentive program
• Dream Maker employee discount after the first pay period
• Vision care
• Supplemental critical illness, hospital indemnity, and accidental injury insurance
• 401(k) program
• Identity theft protection discount
• Home and auto insurance discounts
• Mobile discounts
• Legal benefits through MetLife Hyatt Legal Plans
• Pet insurance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED