Part Time Bridal Sales

David's Bridal • Independence, MO

7d • $16 - $21

About The Position

The Stylist provides a positive, friendly, empathetic, and professional selling experience to customers and delivers 5-Star Customer Service. The role is responsible for achieving sales and productivity goals by following David’s Bridal selling behaviors, supporting store presentation and operations, and acting as a brand ambassador who demonstrates the company’s values and success factors. The Stylist reports to the Store Manager in partnership with the Sales Manager.

Stylists welcome and assist customers in person and by phone, prepare for appointments, learn customers’ needs, and help them find suitable gowns and dresses. They use store systems and iPad tools to manage customer flow and share product information, coordinate future appointments and alterations, take and record measurements, and promote services and related products. They also support sales transactions, store standards, merchandising, promotions, inventory tasks, loss prevention, and ongoing team and personal development.

Requirements

• High school diploma or equivalent.
• Ability to stand, walk, and sit for extended periods; reach with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and communicate with and hear customers.
• Ability to occasionally lift up to 25 pounds.
• Ability to see up close and at a distance, use peripheral vision and depth perception, and use a computer and electronic devices for extended periods.

Nice To Haves

• One to two years of prior retail experience in an apparel, service, or specialty-store environment.
• Prior experience with a computerized point-of-sale system.

Responsibilities

• Welcome customers with friendly enthusiasm, communicate clearly, and adapt communication to their needs.
• Use appointment, customer, point-of-sale, and iPad systems to manage customer flow and provide product and service information.
• Provide service to multiple customers, address concerns, and escalate issues or partner with store leadership when appropriate.
• Review customer profiles and favorites before appointments and prepare fitting rooms.
• Build relationships by asking questions and listening to understand customers’ emotional and practical needs.
• Help customers identify a suitable gown or dress, striving to do so within the first three try-ons.
• Review the Timeline Calendar, schedule future appointments, and follow up with customers.
• Explain and promote alterations and personalization services; partner with Alterations Specialists to arrange appointments.
• Take and enter measurements as required for dress orders and to minimize returns and exchanges.
• Maintain clean, organized, promotion-ready store standards; report broken or damaged equipment to management.
• Maintain dress-code standards and promote the David’s Bridal loyalty and partners program.
• Respond promptly to customer questions and build satisfaction and loyalty.
• Meet hourly sales productivity standards by following the 5-Step Selling Process.
• Support cash-wrap processes and accurately complete transactions, promote add-ons and services, confirm contact information, review receipts and policies, and schedule future appointments.
• Follow procedures for special-order dresses and work toward platform conversion and add-on sales goals.
• Set return appointments for the wedding party, including bridesmaids, mothers of the bride, and flower girls.
• Complete training and build product knowledge and fashion-trend expertise; strive to exceed sales targets.
• Carry out assigned processes, contests, programs, promotion and sign setup, merchandising and visual changes, markdowns, and inventory counts.
• Support store sales, service, and operational goals; accurately clock in and out for shifts, breaks, and meals; and follow loss-prevention and security policies.
• Complete assigned training and development, celebrate team members’ successes, share sales expertise and product knowledge, and apply coaching and feedback.
• Complete required myLearning courses within the first 90 days and remain current with the myLearning curriculum.
• Perform additional duties as needed.

Benefits

• Competitive pay
• Team bonus
• Dayforce Wallet early pay access
• Referral incentive program
• Dream Maker employee discount after the first pay period
• Vision care
• Supplemental critical illness, hospital indemnity, and accidental injury insurance
• 401(k) program
• Discount for identity theft protection
• Home and auto insurance discounts
• Mobile discounts
• Legal benefits through MetLife Hyatt Legal Plans
• Pet insurance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED