Part Time Bridal Sales
About The Position
The Bridal Stylist provides a positive, friendly, empathetic, and professional selling experience for David’s Bridal customers. Stylists deliver five-star customer service, work toward sales and productivity goals by following the company’s selling behaviors, and support store presentation and operations. They act as brand ambassadors and demonstrate David’s Bridal’s values. The role reports to the Store Manager in partnership with the Sales Manager. The Stylist welcomes and assists customers in person and by phone, manages customer appointments and sales transactions, and uses store systems and iPad tools to support the shopping experience. The role includes preparing for appointments, understanding customers’ needs, recommending dresses, coordinating alterations and future appointments, taking measurements, and promoting products and services. Stylists also maintain store standards, participate in merchandising and operational tasks, complete training, and collaborate with teammates to meet service and sales goals. This is a part-time position. The listed part-time benefits include competitive pay, a team bonus, early access to pay through Dayforce Wallet, a referral incentive program, a Dream Maker discount, vision care, supplemental insurance options, a 401(k) program, and various discounts and legal benefits. The posting does not provide a specific salary range.
Requirements
- High school diploma or equivalent.
- Ability to provide customer service and sales support to multiple customers while maintaining a professional and empathetic approach.
- Ability to use computerized customer, appointment, and point-of-sale systems and electronic devices.
- Ability to meet the position’s physical demands, including standing, walking, sitting, reaching, climbing stairs, stooping, kneeling, crouching, crawling, and occasionally lifting up to 25 pounds.
- Ability to see at close and far distances, use peripheral vision and depth perception, and read and use computers and electronic devices for extended periods.
Nice To Haves
- One to two years of prior retail experience in an apparel, service, or specialty store environment.
- Prior experience with a computerized point-of-sale system.
Responsibilities
- Welcome customers with friendly enthusiasm in person and over the phone, communicate clearly, and adapt communication style to customer needs.
- Use appointment, customer, point-of-sale, and iPad systems to manage customer flow and provide an informed shopping experience.
- Provide exceptional service to multiple customers, address concerns, and escalate issues to the leadership team when appropriate.
- Prepare for appointments by reviewing customer profiles and favorites and preparing fitting rooms.
- Build rapport, ask questions, listen to customer needs, and help customers identify a suitable gown or dress, aiming to find the right option within the first three try-ons.
- Review the Timeline Calendar, schedule and follow up on future appointments, and set appointments for the full wedding party.
- Explain and promote alterations, personalization options, and other services; partner with Alterations Specialists to arrange appointments.
- Take and enter accurate measurements for dress orders to help minimize returns and exchanges.
- Maintain clean, organized, promotional-ready store standards and report broken or damaged equipment to management.
- Maintain dress code standards and promote David’s Bridal loyalty and partner programs.
- Respond promptly to customer questions and provide product and service information to build satisfaction and loyalty.
- Meet hourly sales productivity standards using the 5-Step Selling Process and consistently work toward platform conversion and add-on goals.
- Support cash-wrap processes, process transactions accurately, offer add-ons and services, confirm customer contact information, review receipts and policies, and schedule future appointments.
- Maintain knowledge of procedures for special-order dresses.
- Complete training and build product knowledge and fashion trend expertise; work toward sales targets and Circle of Excellence membership.
- Carry out new processes, behaviors, contests, programs, and tasks assigned by store management.
- Assist with promotion and sign setup, merchandising and visual changes, markdowns, and inventory counts.
- Support store sales, service, and operational goals; accurately clock in and out for scheduled shifts, breaks, and meals; and follow loss-prevention and security policies.
- Complete assigned training and ongoing development, celebrate team members’ successes, share sales expertise and product knowledge, and use coaching feedback to improve.
- Complete required myLearning courses within the first 90 days and remain current with the curriculum.
- Perform additional duties as needed.
Benefits
- Competitive pay
- Team bonus
- Dayforce Wallet early pay access
- Referral incentive program
- Dream Maker discount after the first pay period
- Vision care
- Supplemental critical illness, hospital indemnity, and accidental injury insurance
- 401(k) program
- Identity theft protection discount
- Home and auto insurance discounts
- Mobile discounts
- Legal benefits through MetLife Hyatt Legal Plans
- Pet insurance
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
