Part Time Bridal Sales
About The Position
The Bridal Sales Stylist provides a positive, friendly, empathetic, and professional selling experience for David’s Bridal customers. The role delivers 5-Star Customer Service, achieves sales and productivity goals by following the company’s selling behaviors, and performs store presentation and operational duties. Bridal Stylists serve as brand ambassadors who demonstrate David’s Bridal values and success factors. The position reports to the Store Manager in partnership with the Sales Manager. The Stylist welcomes customers, understands their needs, helps them find gowns and dresses, and supports them throughout the shopping process. This includes preparing for appointments, using customer and point-of-sale systems and iPad tools, recommending alterations and personalization services, taking and recording measurements, and arranging follow-up appointments. Stylists also contribute to sales, conversion, add-on, and alterations appointment goals; maintain store standards; support transactions and store operations; and complete required training and ongoing development. This is a part-time position. The role requires standing, walking, and sitting for extended periods; handling customer interactions and electronic devices; and occasionally lifting up to 25 pounds. A high school diploma or equivalent is required. Prior retail experience in an apparel, service, or specialty store and experience with a computerized POS system are preferred. David’s Bridal describes its mission as embracing Diversity, Equity, and Inclusion and building a workforce representative of its customers. The company encourages applications from qualified candidates and accommodates applicants with disabilities.
Requirements
- High school diploma or equivalent.
- Personal integrity: match words with actions to build trust and respect.
- Drive and determination to achieve results and persist through challenging situations.
- Teamwork skills to build and maintain positive relationships within and across teams.
- Ability to stand, walk, and sit for extended periods; reach with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers.
- Ability to occasionally lift up to 25 pounds.
- Ability to see at close and far distances, use peripheral vision and depth perception, and look at, read, and use computers and electronic devices for extended periods.
Nice To Haves
- One to two years of prior retail experience in an apparel, service, or specialty store environment.
- Prior experience with a computerized point-of-sale system.
Responsibilities
- Welcome customers in person and by phone with friendly enthusiasm, communicating clearly and adapting to their needs.
- Use appointment, customer, and point-of-sale systems, along with iPad tools, to manage customer flow and provide service and product information.
- Provide exceptional service to multiple customers, address concerns, and involve leadership when appropriate.
- Prepare for appointments by reviewing customer profiles and favorites and preparing fitting rooms.
- Build relationships by asking questions and listening to understand customers’ emotional and practical needs.
- Help customers identify a suitable gown or dress, aiming to find the right option within the first three try-ons.
- Review the Timeline Calendar, arrange future appointments, and follow up with customers.
- Explain and promote alterations and personalization services, and partner with Alterations Specialists to arrange appointments.
- Take and enter measurements as required for dress orders to help minimize returns and exchanges.
- Maintain clean, organized, and promotion-ready store standards; report broken or damaged equipment to management.
- Maintain dress code standards and promote David’s Bridal loyalty and partner programs.
- Respond promptly to customer questions and build relationships that support satisfaction and loyalty.
- Meet hourly sales productivity standards using the 5-Step Selling Process.
- Support cash-wrap behaviors and process transactions accurately, including discussing the shopping experience, offering add-ons and services, confirming contact information, reviewing receipts and policies, and scheduling future appointments.
- Follow procedures for special-order dresses and work toward platform conversion and add-on goals.
- Arrange return appointments for the complete wedding party, including bridesmaids, mothers of the bride, and flower girls.
- Complete training and build product knowledge and fashion trend expertise; strive to exceed sales targets and qualify for Circle of Excellence membership.
- Carry out assigned processes, behaviors, contests, and programs.
- Perform assigned store duties such as setting promotions and signs, merchandising and visual changes, markdowns, and inventory counts.
- Support store sales, service, and operational goals; accurately clock in and out for shifts, breaks, and meals; and follow loss-prevention and security policies.
- Complete assigned training and development, celebrate team members’ successes, share expertise, accept coaching, and complete required myLearning courses within the first 90 days and keep current with the curriculum.
- Perform additional duties as needed.
Benefits
- Competitive pay
- Team bonus
- Dayforce Wallet early-pay access
- Referral incentive program
- Dream Maker discount after the first pay period
- Vision care
- Supplemental critical illness, hospital indemnity, and accidental injury insurance
- 401(k) program
- Identity theft protection discount
- Home and auto insurance discounts
- Mobile discounts
- Legal benefits through MetLife Hyatt Legal Plans
- Pet insurance
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
