Part Time Bridal Sales

David's Bridal • Arlington, TX

23d

About The Position

The Bridal Stylist provides a positive, friendly, empathetic, and professional selling experience to customers while delivering five-star customer service, achieving sales and productivity goals, and supporting store presentation and operations. Stylists serve as David’s Bridal brand ambassadors, demonstrating its values and success factors. The role reports to the Store Manager in partnership with the Sales Manager.

The Stylist welcomes and assists customers in person and by phone, prepares for appointments, learns customers’ needs, recommends dresses and related products, and helps customers plan follow-up appointments. The role includes communicating product and service information, supporting alterations and personalization services, taking and entering measurements, processing transactions, and using store systems and iPad tools. Stylists also maintain store standards, follow operational and loss-prevention procedures, complete required training, and collaborate with and support other team members.

Requirements

• High school diploma or equivalent.
• Ability to provide attentive service to customers and work collaboratively with a store team.
• Ability to complete required training and follow store procedures.

Nice To Haves

• One to two years of prior retail experience in an apparel, service, or specialty-store environment.
• Prior experience with a computerized point-of-sale system.

Responsibilities

• Welcome customers with friendly enthusiasm, communicate clearly, and adapt communication style to their needs.
• Use appointment, customer, point-of-sale, and iPad systems to manage customer flow and provide a five-star experience.
• Assist multiple customers, address concerns, and escalate issues to store leadership when appropriate.
• Review customer profiles and favorites before appointments and prepare fitting rooms.
• Build rapport by asking questions and listening to understand customers’ emotional and practical needs.
• Help customers identify a suitable gown or dress, with the goal of finding it within the first three try-ons.
• Review the Timeline Calendar, schedule future appointments, and follow up with customers.
• Explain and promote alterations, personalization, and other services; coordinate appointments with Alterations Specialists.
• Support the store goal of converting 80% of brides sold into alterations appointments.
• Take and enter accurate measurements required for dress orders to help minimize returns and exchanges.
• Maintain clean, organized, and promotion-ready store standards; report broken or damaged equipment to management.
• Maintain dress-code standards and promote the David’s Bridal loyalty and partners program.
• Respond promptly to customer questions and provide product and service information to build satisfaction and loyalty.
• Meet hourly sales productivity standards using the 5-Step Selling Process.
• Follow cash-wrap procedures and process transactions accurately, including discussing the shopping experience, offering add-ons and services, confirming contact information, reviewing receipts and policies, and scheduling future appointments.
• Follow procedures for special-order dresses.
• Work toward platform conversion of 65% or greater and add-on goals of 75% for headpieces, 10% for foundations, and 20% for shoes.
• Schedule return appointments for the full wedding party, including bridesmaids, mothers of the bride, and flower girls.
• Complete training promptly and develop product knowledge and fashion-trend expertise; strive to exceed sales targets and qualify for Circle of Excellence.
• Carry out assigned processes, behaviors, contests, and programs, as well as promotion and sign setup, merchandising and visual changes, markdowns, and inventory counts.
• Support store sales, service, and operational goals; accurately clock in and out for shifts, breaks, and meals; follow loss-prevention and security policies.
• Complete assigned training and myLearning courses within the first 90 days and keep current with the curriculum.
• Celebrate team members’ successes, share sales expertise and product knowledge, and respond constructively to coaching and feedback.
• Perform additional duties as needed.

Benefits

• Competitive pay
• Team bonus
• Dayforce Wallet early-pay access
• Referral incentive program
• Dream Maker employee discount after the first pay period
• Vision care
• Supplemental critical illness, hospital indemnity, and accidental injury insurance
• 401(k) program
• Identity theft protection discount
• Home and auto insurance discounts
• Mobile discounts
• Legal benefits through MetLife Hyatt Legal Plans
• Pet insurance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED