Part Time Bridal Sales
About The Position
The Stylist provides a positive, friendly, empathetic, and professional selling experience to customers while delivering five-star customer service, achieving sales and productivity goals, and supporting store presentation and operations. Bridal Stylists act as David’s Bridal brand ambassadors and demonstrate the company’s values. The role reports to the Store Manager in partnership with the Sales Manager. Stylists welcome and assist customers in person and by phone, prepare for appointments, identify customer needs, recommend gowns and related products, and manage follow-up appointments. They use store systems and iPad tools to manage customer flow and provide product and service information. Stylists also promote alterations, personalization options, loyalty and partner programs, and additional products and services. The position supports sales, cash-wrap, merchandising, inventory, loss prevention, and store standards. Stylists complete assigned training, build product and fashion knowledge, work collaboratively with the store team, and respond to coaching and feedback. Physical duties include standing, walking, and sitting for extended periods, using stairs, reaching, bending, and occasionally lifting up to 25 pounds.
Requirements
- High school diploma or equivalent.
- Ability to provide customer-focused service and communicate clearly.
- Ability to work collaboratively and maintain positive relationships across teams.
- Personal integrity, determination, and commitment to achieving results.
- Ability to complete required training and follow store processes and policies.
- Ability to stand, walk, and sit for extended periods; reach; climb stairs; stoop, kneel, crouch, or crawl; and occasionally lift up to 25 pounds.
- Ability to see at near and far distances, use peripheral vision and depth perception, and use computers and electronic devices for extended periods.
Nice To Haves
- One to two years of prior retail experience in an apparel, service, or specialty-store environment.
- Prior experience with a computerized point-of-sale system.
Responsibilities
- Welcome customers with genuine enthusiasm in person and over the phone, adapting communication to their needs.
- Use appointment, customer, point-of-sale, and iPad systems to manage customer flow and share product information.
- Provide attentive service to multiple customers and address concerns, escalating issues to leadership when appropriate.
- Review customer profiles and favorites before appointments and prepare fitting rooms.
- Build rapport, identify customer needs, and help customers find a suitable gown or dress, striving to identify the right option within the first three try-ons.
- Review the Timeline Calendar, schedule future appointments, and follow up with customers.
- Explain and promote alterations and personalization services, and coordinate appointments with Alterations Specialists.
- Support the store goal of converting 80% of brides sold to alterations appointments.
- Take and enter accurate measurements for dress orders to help minimize returns and exchanges.
- Maintain clean, organized, promotion-ready store standards and report damaged or broken equipment to management.
- Maintain dress-code standards and promote David’s Bridal loyalty and partner programs.
- Respond promptly to customer questions and provide product and service information.
- Use the five-step selling process to meet hourly sales productivity standards.
- Support cash-wrap processes and accurately complete transactions, including add-on sales, service promotion, contact confirmation, policy and receipt review, and future appointment scheduling.
- Follow special-order dress procedures and work toward platform conversion and add-on sales goals.
- Set return appointments for the full wedding party, including bridesmaids, mothers of the bride, and flower girls.
- Complete training and build product knowledge and fashion expertise; work toward exceeding sales targets and becoming a Circle of Excellence member.
- Carry out assigned processes, programs, contests, promotion and sign setup, merchandising and visual changes, markdowns, and inventory counts.
- Support store sales, service, and operational goals; accurately clock in and out for shifts, breaks, and meals; and follow loss prevention and security policies.
- Complete required training and development courses, celebrate team successes, share expertise, and use coaching and feedback to improve.
- Perform additional duties as assigned by store management.
Benefits
- Competitive pay
- Team bonus
- Dayforce Wallet early-pay access
- Referral incentive program
- Dream Maker employee discount after the first pay period
- Vision care
- Supplemental critical illness, hospital indemnity, and accidental injury insurance
- 401(k) program
- Discount for identity theft protection
- Home and auto insurance discounts
- Mobile service discounts
- Legal benefits through MetLife Hyatt Legal Plans
- Pet insurance
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
