Part Time Bridal Sales
About The Position
The Stylist provides a positive, friendly, empathetic, and professional selling experience to customers and delivers 5-Star Customer Service. The role works toward sales and productivity goals by following David’s Bridal’s selling behaviors and supporting store presentation and operations. Bridal Stylists serve as brand ambassadors and demonstrate the company’s values and success factors. The Stylist reports to the Store Manager in partnership with the Sales Manager. The role involves assisting multiple customers, preparing for appointments, understanding customers’ needs, recommending dresses and related services, and helping customers plan future appointments. Stylists use store systems and iPad tools to manage customer flow and communicate product and service information. They partner with Alterations Specialists, maintain store standards, process transactions, support sales and operational goals, complete training, and contribute to their own development and that of the team.
Requirements
- High school diploma or equivalent.
- Ability to stand, walk, and sit for extended periods; reach with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and communicate with and hear customers.
- Ability to occasionally lift up to 25 pounds.
- Ability to see up close and at a distance, use peripheral vision and depth perception, and use a computer and electronic devices for extended periods.
- Personal integrity, drive, determination, commitment, and teamwork.
Nice To Haves
- One to two years of prior retail experience in an apparel, service, or specialty-store environment.
- Prior experience with a computerized point-of-sale system.
Responsibilities
- Welcome customers in person and by phone, adapt communication to their needs, and provide friendly, professional service.
- Use appointment, customer, point-of-sale, and iPad systems to manage customer flow and provide product and service information.
- Serve multiple customers and address concerns, escalating and partnering with leadership when appropriate.
- Prepare for appointments by reviewing customer profiles and favorites and preparing fitting rooms.
- Build rapport, ask questions, listen to customer needs, and work to identify a suitable gown or dress within the first three try-ons.
- Review the Timeline Calendar, schedule future appointments, and follow up with customers.
- Promote alterations and personalization services, partner with Alterations Specialists, and help achieve the store’s alterations appointment conversion goal.
- Ensure required measurements are taken and entered accurately for dress orders.
- Maintain clean, organized, promotion-ready store conditions; report broken or damaged equipment and follow dress-code standards.
- Promote David’s Bridal loyalty and partner programs.
- Respond promptly to customer questions and build customer satisfaction and loyalty.
- Meet hourly sales productivity standards using the 5-Step Selling Process and support accurate cash-wrap transactions and related customer-service behaviors.
- Follow procedures for special-order dresses and work toward platform conversion and add-on goals.
- Set return appointments for the full wedding party, including bridesmaids, mothers of the bride, and flower girls.
- Complete training and build product knowledge and fashion-trend expertise; work toward sales targets and Circle of Excellence recognition.
- Carry out assigned changes and store tasks, including promotion and sign setup, merchandising and visual changes, markdowns, and inventory counts.
- Support store sales, service, and operational goals; accurately record shifts, breaks, and meals; and follow loss-prevention and security policies.
- Complete assigned training and myLearning courses, remain current with the curriculum, share expertise with colleagues, celebrate team successes, and use coaching and feedback to improve.
- Perform additional duties as needed.
Benefits
- Competitive pay
- Team bonus
- Dayforce Wallet early pay access
- Referral incentive program
- Dream Maker discount after the first pay period
- Vision care
- Supplemental critical illness, hospital indemnity, and accidental injury insurance
- 401(k) program
- Identity theft protection discount
- Home and auto insurance discounts
- Mobile discounts
- Legal benefits through MetLife Hyatt Legal Plans
- Pet insurance
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
