Part Time Bridal Sales
About The Position
The Stylist provides a positive, friendly, empathetic, and professional selling experience to David’s Bridal customers. The role delivers 5-Star Customer Service, achieves sales and productivity goals by following the company’s selling behaviors, and performs store presentation and operational duties. Bridal Stylists serve as brand ambassadors and demonstrate David’s Bridal’s values and critical success factors. The position reports to the Store Manager in partnership with the Sales Manager. The Stylist welcomes and assists customers, prepares for appointments, learns customers’ needs, recommends gowns and related products, and supports future appointments and alterations services. The role also uses store systems and iPad tools, processes transactions, maintains store standards, supports sales and operational goals, and completes required training. The job description identifies this as a part-time role.
Requirements
- High school diploma or equivalent.
- Ability to stand, walk, and sit for extended periods; reach with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and communicate with and hear customers.
- Ability to occasionally lift up to 25 pounds.
- Ability to see at close and far distances, use peripheral vision and depth perception, and use a computer and electronic devices for extended periods.
Nice To Haves
- One to two years of prior retail experience in an apparel, service, or specialty-store environment.
- Prior experience with a computerized point-of-sale system.
Responsibilities
- Welcome customers in person and by phone with friendly enthusiasm, adapting communication to their needs.
- Use appointment, customer, point-of-sale, and iPad systems to manage customer flow and provide product and service information.
- Provide exceptional service to multiple customers, address concerns, and involve store leadership when appropriate.
- Prepare for appointments by reviewing customer profiles and favorites and preparing fitting rooms.
- Build rapport, understand customer expectations and needs, and work to identify a suitable gown within the customer’s first three try-ons.
- Review the Timeline Calendar, schedule and follow up on future appointments, and set return appointments for wedding-party members.
- Explain and promote alterations and personalization services, and partner with Alterations Specialists to arrange appointments and fittings.
- Take and enter accurate measurements for dress orders to help minimize returns and exchanges.
- Maintain clean, organized, promotion-ready store standards; report broken or damaged equipment; and follow the dress code.
- Promote David’s Bridal loyalty and partner programs and support one-stop shopping for life events.
- Respond promptly to customer questions and build relationships that support satisfaction and loyalty.
- Meet hourly sales productivity standards using the 5-Step Selling Process and consistently work toward platform conversion and add-on sales goals.
- Support cash-wrap processes, accurately complete transactions, promote add-ons and services, confirm contact details, review receipts and policies, and schedule future appointments.
- Follow procedures for special-order dresses and complete training to build product knowledge and fashion expertise.
- Work toward sales targets and Circle of Excellence membership.
- Carry out assigned promotions, sign setup, merchandising and visual changes, markdowns, and inventory counts.
- Support store sales, service, and operational goals; accurately clock in and out for shifts, breaks, and meals; and follow loss-prevention and security policies.
- Complete assigned learning and training, remain current with myLearning, share expertise with teammates, celebrate their successes, and respond constructively to coaching and feedback.
- Perform additional duties as assigned by store management.
Benefits
- Competitive pay
- Team bonus
- Dayforce Wallet early-pay access
- Referral incentive program
- Dream Maker employee discount after the first pay period
- Vision care
- Supplemental critical illness, hospital indemnity, and accidental injury insurance
- 401(k) program
- Identity theft protection discount
- Home and auto insurance discounts
- Mobile discounts
- Legal benefits through MetLife Hyatt Legal Plans
- Pet insurance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
