Part Time Bridal Sales

David's Bridal • Avondale, AZ

23d • $16 - $21

About The Position

The Stylist provides a positive, friendly, empathetic, and professional selling experience to David’s Bridal customers. The role delivers 5-Star Customer Service, achieves sales and productivity goals by following the company’s selling behaviors, and performs store presentation and operational duties. Bridal Stylists act as brand ambassadors and demonstrate David’s Bridal’s values and success factors. The position reports to the Store Manager in partnership with the Sales Manager.

Stylists welcome and assist customers in person and by phone, prepare for appointments, learn customers’ needs, recommend gowns and related products, and help customers plan follow-up appointments for their wedding parties. They explain alterations and personalization services and coordinate with Alterations Specialists. They also use customer-management and point-of-sale systems, maintain store standards, support transactions and store operations, complete training, and collaborate with the store team to achieve service, sales, and operational goals.

This part-time role requires a high school diploma or equivalent. Prior retail experience and experience with a computerized POS system are preferred. The work involves extended periods of standing, walking, sitting, and using a computer or electronic devices, as well as occasional lifting of up to 25 pounds.

Requirements

• High school diploma or equivalent.
• Ability to provide professional, empathetic customer service and communicate clearly with customers.
• Ability to assist multiple customers and contribute to customer-service, sales, and productivity goals.
• Ability to use customer, appointment, point-of-sale, and electronic systems.
• Ability to meet the physical demands of the role, including standing, walking, sitting, reaching, climbing stairs, stooping, kneeling, crouching, or crawling; occasionally lifting up to 25 pounds; and using a computer and electronic devices for extended periods.

Nice To Haves

• One to two years of prior retail experience in an apparel, service, or specialty-store environment.
• Prior experience with a computerized point-of-sale system.

Responsibilities

• Welcome customers with genuine, friendly enthusiasm in person and over the phone, adapting communication to their needs.
• Use appointment, customer-management, point-of-sale, and iPad tools to manage customer flow and provide product and service information.
• Provide exceptional service to multiple customers, address concerns, and escalate issues to the leadership team when appropriate.
• Prepare for appointments by reviewing customer profiles and favorites and preparing fitting rooms.
• Build relationships by asking questions and listening to understand customers’ emotional and practical needs.
• Help customers identify a suitable gown or dress, striving to find the right option within the first three try-ons.
• Review the Timeline Calendar, schedule future appointments, and follow up with customers.
• Explain alterations and personalization services and partner with Alterations Specialists to arrange appointments and fittings.
• Support the store goal of converting 80% of brides sold into Alterations appointments.
• Take and enter required measurements for dress orders to minimize returns and exchanges.
• Maintain clean, organized, promotion-ready store standards and report broken or damaged equipment to management.
• Maintain dress-code standards and promote David’s Bridal loyalty and partner programs.
• Respond promptly to customer questions and build relationships that support satisfaction and loyalty.
• Meet hourly sales productivity standards using the 5-Step Selling Process and consistently achieve a 65% or greater platform conversion.
• Support cash-wrap processes and accurately complete transactions, offer add-ons and services, confirm contact information, review receipts and policies, and schedule future appointments.
• Follow procedures for special-order dresses and achieve add-on goals for headpieces, foundations, and shoes.
• Set return appointments for the complete wedding party, including bridesmaids, mothers of the bride, and flower girls.
• Complete training promptly and build product knowledge and fashion-trend expertise; strive to exceed sales targets and qualify for Circle of Excellence membership.
• Execute new processes, behaviors, contests, and programs as assigned.
• Complete promotion and sign setup, merchandising and visual changes, markdowns, and inventory counts as assigned by store management.
• Support store sales, service, and operational goals and accurately clock in and out for scheduled shifts, breaks, and meals.
• Follow loss-prevention and security policies and processes.
• Complete assigned training and development, celebrate team members’ successes, share sales expertise and product knowledge, and use coaching and feedback to improve.
• Complete required myLearning courses within the first 90 days and remain current with the curriculum.
• Perform additional duties as needed.

Benefits

• Competitive pay
• Team bonus
• Dayforce Wallet early-pay access
• Referral incentive program
• Dream Maker discount after the first pay period
• Vision care
• Supplemental critical illness, hospital indemnity, and accidental injury insurance
• 401(k) program
• Discount for identity-theft protection
• Discounts for home and auto insurance
• Mobile discounts
• Legal benefits through MetLife Hyatt Legal Plans
• Pet insurance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED