Part Time Bridal Sales
About The Position
The Stylist provides a positive, friendly, empathetic, and professional sales experience to customers while delivering 5-Star Customer Service, achieving sales and productivity goals, and supporting store presentation and operations. Bridal Stylists serve as brand ambassadors for David’s Bridal and demonstrate its values and customer-focused behaviors. The position reports to the Store Manager in partnership with the Sales Manager. The Stylist welcomes and assists customers in person and by phone, prepares for appointments, learns customers’ needs, and helps them find appropriate gowns and dresses. The role uses store systems and iPad tools to manage customer flow and provide product information, supports alterations and personalization services, takes and records measurements, and schedules follow-up appointments. Stylists also process transactions, promote add-ons and loyalty programs, maintain store standards, and contribute to sales, service, and operational goals. The role includes completing required training and developing product knowledge and fashion expertise. It also requires supporting team members, accepting coaching, following store policies, and performing assigned merchandising, promotion, markdown, and inventory tasks. This is a part-time position. The posting lists a high school diploma or equivalent as required; prior retail and computerized point-of-sale experience are preferred.
Requirements
- High school diploma or equivalent degree.
- Ability to provide customer service to multiple customers and communicate clearly and professionally.
- Ability to use computerized store systems, including appointment, customer, and point-of-sale systems.
- Ability to stand, walk, and sit for extended periods; reach, climb stairs, stoop, kneel, crouch, or crawl; and talk to and hear customers.
- Ability to occasionally lift up to 25 pounds.
- Ability to see up close and at a distance, use peripheral vision and depth perception, and use a computer and electronic devices for extended periods.
Nice To Haves
- One to two years of prior retail experience in an apparel, service, or specialty store environment.
- Prior experience with a computerized point-of-sale system.
Responsibilities
- Welcome customers in person and over the phone with genuine enthusiasm, communicating clearly and adapting the approach to customer needs.
- Use appointment, customer, point-of-sale, and iPad systems to manage customer flow and share product and service information.
- Provide service to multiple customers, address concerns, and escalate issues to store leadership when appropriate.
- Prepare for appointments by reviewing customer profiles and favorites and preparing fitting rooms.
- Build customer relationships by asking questions, listening to needs, and helping identify an appropriate gown or dress, aiming to do so within the first three try-ons.
- Review the Timeline Calendar, schedule future appointments, and follow up with customers.
- Explain and promote alterations and personalization services, and partner with Alterations Specialists to arrange appointments.
- Help the store achieve its goal of converting 80% of brides sold to Alterations appointments.
- Take and enter accurate measurements needed for dress orders and to minimize returns and exchanges.
- Maintain clean, organized, promotional-ready store standards and report broken or damaged equipment to management.
- Maintain dress code standards and promote David’s Bridal loyalty and partner programs.
- Respond promptly to customer questions and provide product and service information to support satisfaction and loyalty.
- Meet hourly sales productivity standards by using the 5-Step Selling Process.
- Support cash-wrap processes and accurately complete transactions, promote add-ons and services, confirm customer contact information, review receipts and policies, and schedule future appointments.
- Follow procedures for special-order dresses and work toward at least 65% platform conversion.
- Work toward add-on goals: 75% headpiece, 10% foundations, and 20% shoes.
- Schedule return appointments for the full wedding party, including bridesmaids, mothers of the bride, and flower girls.
- Complete training promptly, build product knowledge and fashion trend expertise, and strive to exceed sales targets.
- Carry out assigned new processes, behaviors, contests, and programs.
- Complete assigned promotion and sign setup, merchandising and visual changes, markdowns, and inventory counts.
- Support store sales, service, and operational goals; accurately clock in and out for shifts, breaks, and meals; and follow loss-prevention and security policies.
- Complete assigned ongoing development and myLearning courses, including required courses within the first 90 days, and remain current with the curriculum.
- Celebrate team successes, share sales expertise and product knowledge, and use coaching and feedback to improve.
- Perform additional duties as needed.
Benefits
- Competitive pay
- Team bonus
- Dayforce Wallet early-pay access
- Referral incentive program
- Dream Maker employee discount after the first pay period
- Vision care
- Supplemental critical illness, hospital indemnity, and accidental injury insurance
- 401(k) program
- Identity theft protection discount
- Home and auto insurance discounts
- Mobile discounts
- Legal benefits through MetLife Hyatt Legal Plans
- Pet insurance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
