Breakfast Server

LM SERVICES CORPORATION GROUP•Bridgeton, MO

160d

About The Position

The Breakfast Server serves food and beverages, takes and delivers orders, and provides friendly, courteous, helpful, timely, and professional service to achieve a high level of guest satisfaction. The role includes preparing and maintaining the service station, greeting and addressing guests, accurately recording orders and modifications, using the POS system, checking and delivering orders, replenishing beverages, promoting menu items, and processing guest payments. The server also helps clear and reset tables, completes shift side work and cleaning tasks, assists elsewhere in the dining room as assigned, and reports suspicious activity to a supervisor. Duties may be performed with or without reasonable accommodation.

Requirements

Basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette.
Knowledge of appropriate table settings, service ware, menu items, and accompaniments.
Ability to remember, recite, and promote menu items.
Basic English language ability sufficient to understand customer inquiries, communicate preparation methods, and understand written product-labeling instructions for safe use.
Ability to operate a keyboard and POS system to pre-check, enter orders, and close checks.
Ability to operate beverage and toast equipment.
Ability to transport a maximum of 50 pounds on a continuous basis.
Ability to operate a cash register and demonstrate knowledge of cash-handling procedures.

Responsibilities

Check the service station before, during, and after the shift for proper table setup, teardown, and upkeep.
Greet guests promptly and courteously, and address guests by name using 4Core.
Promote menu items and restaurant promotions, including liquor, beer, wine, appetizers, dinners, desserts, after-dinner drinks, and coffee.
Accurately record food and beverage orders, repeat orders back to guests, and use guest checks or tickets.
Use the POS system to transmit orders to the kitchen and bar, and note special modifications such as allergies and dietary needs.
Check completed orders for accuracy before serving; deliver food promptly at the appropriate temperature and provide suitable condiments.
Lift trays weighing up to 30 pounds and replenish beverages as needed while checking guest satisfaction.
Follow applicable state, federal, and corporate liquor regulations when serving alcoholic beverages, including restrictions involving minors and intoxicated guests.
Present accurate guest checks and process cash, credit card, and voucher transactions accurately.
Clear and reset tables; complete assigned pre-shift and post-shift side work.
Perform general cleaning using standard property cleaning products and follow health standards.
Assist in the dining room and perform other assigned duties, including cross-training.
Report suspicious persons or activities to a supervisor immediately.
Discover and respond to customer needs, and maintain regular, consistent attendance and punctuality.
Perform other duties assigned by the manager.