Breakfast Server at Lolo's

EOS Hospitality•Miami Beach, FL

About The Position

The Breakfast Server welcomes guests and provides professional, friendly dining service at Lolo's Surf Cantina. The role includes presenting menus, answering questions, recommending food and beverages, taking and entering orders in the POS system, delivering orders promptly, monitoring tables, addressing guest concerns, and processing payments. The server also maintains dining and service areas, completes opening, closing, and side-work assignments, and stays informed about menu items, ingredients, specials, and beverage programs. The position requires compliance with alcohol-service regulations and company policies, collaboration with hospitality and culinary colleagues, and adherence to EOS Hospitality standards for service, safety, appearance, and professionalism. The work takes place in a busy restaurant setting and involves extended standing and walking, as well as frequent lifting, carrying, bending, reaching, and stooping.

Requirements

  • Minimum 1 year of restaurant serving experience.
  • Excellent customer service and communication skills.
  • Ability to work in a fast-paced hospitality environment.
  • Professional appearance and positive attitude.
  • Ability to work weekends and holidays.
  • Ability to stand and walk for extended periods.

Nice To Haves

  • Experience in upscale casual, resort, or high-volume dining environments.
  • Food Handler Certification.
  • Responsible Vendor Certification.
  • Ability to multitask and prioritize effectively.
  • Attention to detail and organizational skills.
  • Ability to remain calm under pressure.
  • Strong teamwork and collaboration skills.
  • Basic math and cash-handling abilities.

Responsibilities

  • Welcome guests in a warm, friendly, and professional manner.
  • Present menus, answer questions, and provide knowledgeable food and beverage recommendations.
  • Accurately take guest orders and enter them into the POS system.
  • Deliver food and beverages promptly according to established service standards.
  • Monitor tables to anticipate guest needs and ensure a positive dining experience.
  • Handle guest concerns professionally and notify management when appropriate.
  • Process payments accurately and efficiently.
  • Maintain cleanliness and organization of dining areas, service stations, and workspaces.
  • Complete opening, closing, and side-work assignments.
  • Maintain knowledge of menu offerings, ingredients, daily specials, and beverage programs.
  • Comply with alcohol service regulations and company policies.
  • Work collaboratively with managers, bartenders, hosts, food runners, and culinary team members.
  • Adhere to EOS Hospitality standards for service, safety, appearance, and professionalism.

Benefits

  • Competitive hourly pay plus tips.
  • Medical, dental, and vision benefits for eligible employees.
  • Paid time off for eligible employees.
  • Employee meal discounts.
  • Career growth and advancement opportunities.
  • Training and professional development programs.
  • Associate recognition programs.
  • Dynamic and team-oriented work environment.
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