Breakfast Attendant

Hampton Inn Marathon•Marathon, FL

About The Position

The Breakfast Attendant provides guests with a safe and memorable food and beverage experience. The role involves preparing and maintaining the breakfast buffet, managing food and supply inventory, keeping dining and service areas clean, and delivering friendly, personalized guest service while representing Baywood professionally.

Requirements

  • High school graduation or equivalent preferred.
  • Ability to complete and pass a state- or nationally recognized food safety program.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to read and understand packaging labels, preparation instructions, and manuals.
  • Previous food service experience preferred; 1+ years of related customer service employment or on-the-job training may substitute for food service experience.
  • Able to stand for the entire shift, usually 8 hours.
  • Able to carry 40 pounds up to 25 feet.
  • Able to bend at the knees with up to 40 pounds and return to an upright position.
  • Able to lift 40 pounds to waist, chest, and above-head height.

Nice To Haves

  • Food Handlers Certification or training.
  • Previous food service experience.

Responsibilities

  • Provide friendly, personalized service to guests.
  • Maintain established par levels for food, beverages, and service supplies; take inventory and reorder supplies.
  • Receive merchandise, verify it against orders, label it when necessary, and store it appropriately.
  • Use the First-in/First-out inventory management system to prevent unused or expired items.
  • Follow applicable company, brand, and local health department requirements.
  • Prepare and arrange food and beverage items attractively and in accordance with company and brand standards.
  • Monitor and replenish the buffet as needed, and maintain safe hot and cold food temperatures.
  • Set up dishes, trays, napkins, utensils, cups, and other service ware.
  • Maintain dining and service area cleanliness and appearance, including arranging furniture, clearing and cleaning tables, cleaning spills, and removing trash.
  • Break down the buffet, dispose of food that cannot be reused, and properly store reusable food items.
  • Wash and store serving equipment, including utensils, displays, and chafing pans; clean dispensers and equipment daily.
  • Perform routine extensive cleaning according to manufacturers’ recommendations, including vacuuming carpets, mopping floors, and wiping walls.
  • Maintain a professional image and warmly greet guests and coworkers using the 10/5, first-and-last rule.
  • Listen to guests, respond appropriately to questions or concerns, and seek guidance or assistance to ensure guest satisfaction.
  • Foster teamwork by assisting others as needed.
  • Monitor the work surroundings for cleanliness, safety, security, and building upkeep issues, and report discrepancies to the proper department.
  • Follow safety guidelines, including requirements for attire, protective gear, and safety procedures.
  • Recommend other Baywood properties to guests when appropriate and make genuine efforts to exceed guest expectations.
  • Perform additional duties as assigned by management.
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