Breakfast Attendant

Island Hospitality Management•San Antonio, TX

About The Position

The Breakfast Attendant is responsible for the success of the hotel's breakfast service and for meeting guest satisfaction and product quality standards. The attendant serves as a key point of reference for guests while preparing and serving made-to-order food and beverages in the hotel breakfast or reception area. The position may require flexible scheduling availability, and weekly hours vary based on guest occupancy, season, staffing, and other factors; a specific number of weekly hours is not guaranteed. The role requires standing, sitting, or walking for extended periods. Island Hospitality offers a formal training and development program and resources to support employees’ growth in the hospitality business.

Requirements

  • Be a highly motivated team player with strong initiative and a desire for achievement.
  • Effectively handle workplace problems by anticipating, preventing, identifying, and solving them as needed.
  • Work well in stressful situations.
  • Be readily available and approachable to guests while providing excellent guest service.
  • Be able to stand, sit, or walk for extended periods.

Responsibilities

  • Prepare and assemble breakfast service before mealtime and disassemble it afterward.
  • Keep the breakfast service space well-stocked.
  • Clear cutlery and crockery from customers’ tables.
  • Receive beverage orders and direct them to the kitchen as needed.
  • Provide information and assistance to guests and vendors.
  • Clean and sanitize tables, countertops, and floors after each meal service.
  • Deliver a positive guest experience while maintaining high standards of safety and cleanliness.

Benefits

  • Medical, dental, and vision insurance
  • HSA and FSA plans
  • Dependent care FSA
  • Identity theft protection insurance
  • Commuter benefits for transit and parking
  • Pet insurance
  • PTO and payroll incentives for annual wellness exams
  • Employee Assistance Program
  • Wellness subscriptions, including access to gyms, financial planning, counseling, and legal services
  • Paid sick and vacation time
  • Family leave
  • 401(k) retirement plan with company matching and immediate vesting upon the first contribution
  • Incentive-based bonus program
  • Free hotel room nights and employee discounts within the hotel brand
  • Discounts for friends and family within the hotel brand
  • Team member recognition and bonus
  • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
  • Career growth through an in-house training program with a path personalized to employee goals
  • Referral bonus program
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