Breakfast Attendant

MCR•Midland, TX
•$14 - $15•Onsite

About The Position

The Breakfast Attendant helps provide a clean, friendly, well-organized, and safe hotel experience for guests. The role includes welcoming guests, supporting guest satisfaction, maintaining clean work areas, and working collaboratively with the hotel team. The attendant sets up and manages the breakfast buffet, keeps it stocked and clean throughout the breakfast period, clears and sanitizes tables between guests, cleans the kitchen according to the daily checklist, and follows food-safety procedures and local health codes. Team members are expected to follow hotel standards and procedures, communicate professionally, wear an approved clean uniform and nametag, and assist with other job-related duties as directed. This position requires a positive, service-oriented attitude; the ability to follow guidelines and work effectively under pressure; and clear communication and listening skills. The schedule may vary and may include evenings, nights, weekends, and holidays. Physical duties include standing for long periods, operating computers and other devices, and bending, stooping, crouching, and lifting or transporting food and beverage boxes weighing up to 25 pounds. Applicants must be at least 18 years old and be able to communicate effectively in English.

Requirements

  • Must be at least 18 years old.
  • Positive attitude and willingness to learn.
  • Ability to understand and follow established guidelines and procedures.
  • Ability to work well in stressful, high-pressure situations.
  • Effective listening, clarification, and conflict-resolution skills when addressing concerns raised by coworkers and guests.
  • Ability to communicate information and ideas clearly.
  • Desire to serve guests.
  • Willingness to work a varied schedule that may include evenings, nights, weekends, and holidays.
  • Ability to read, write, understand, and communicate effectively in English.
  • Ability to stand or remain stationary for long periods, approximately 3–4 hours at a time.
  • Ability to operate computers and other office machinery or devices, perform 10-key operation and data entry, dial a telephone, and manually manipulate objects, handles, tools, or controls.
  • Ability to bend, stoop, crouch, lift, and transport food and beverage boxes weighing up to 25 pounds.
  • Ability to visually inspect and observe details at close and long range.

Nice To Haves

  • Experience in hospitality, service, a consumer-facing franchise, or a related field is preferred.

Responsibilities

  • Greet guests warmly throughout their stay, use their names when possible, and contribute to guest satisfaction.
  • Handle challenging guest situations with hospitality and urgency; maintain knowledge of hotel features, amenities, events, and relevant technology.
  • Answer incoming calls using the approved friendly greeting.
  • Keep front- and back-of-house workspaces clean and organized, and assist with cleaning guest rooms or public spaces as needed.
  • Complete operational checklists accurately and on time, and provide accurate, timely shift handover reports.
  • Wear a clean, approved uniform and nametag and maintain appropriate grooming.
  • Communicate clearly and professionally and collaborate with team members to support guests and hotel operations.
  • Clear and sanitize breakfast room tables after each guest departure and prepare them for the next guest.
  • Set up the breakfast buffet each morning according to hotel requirements or brand directives.
  • Keep the buffet area clean and stocked through the end of the breakfast period.
  • Clean the kitchen daily according to the provided checklist after breakfast service.
  • Follow food-safety measures and local health codes in accordance with approved breakfast standards.
  • Follow scheduled clock-in, clock-out, break, and call-out procedures.
  • Perform other job-related duties as directed by an authorized person.

Benefits

  • Hotel discounts
  • Weekly pay
  • Paid time off
  • Retirement options
  • Referral bonuses
  • Career advancement and upward mobility
  • Health insurance available after 30 days of employment for full-time team members
  • Dental insurance available after 30 days of employment for full-time team members
  • Vision insurance available after 30 days of employment for full-time team members
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