Breakfast Attendant

LodgeWorks•Brooklyn, NY
•Onsite

About The Position

The Breakfast Attendant provides high-quality, efficient, and courteous service to hotel guests in the dining area. The role includes welcoming guests, serving food and beverages, maintaining the dining and kitchen areas, and preparing and storing food according to LodgeWorks and brand standards and applicable health regulations. The attendant is also expected to understand hotel standards, guest expectations, and the local area, respond graciously to guest concerns, and support other areas or roles when needed.

Requirements

  • Have or be capable of obtaining TIPS certification or other required alcohol-safety credentials.
  • Be capable of exerting up to 50 pounds of force occasionally.
  • Be capable of standing for an entire shift or an extended period.
  • Be capable of reaching overhead, using both hands, leaning over, stooping, and kneeling.
  • Be able to follow directions, guidelines, and work objectives.

Nice To Haves

  • At least one year of server experience.

Responsibilities

  • Greet customers upon arrival to the dining area.
  • Provide gracious, professional, and efficient food and beverage service.
  • Answer guests’ questions and help create an upbeat atmosphere.
  • Maintain regular attendance in compliance with LodgeWorks standards.
  • Clear and clean tables as guests leave, and set tables throughout the shift when applicable.
  • Retrieve and deliver food and beverage items to assigned areas in a timely manner.
  • Maintain the proper setup of the dining area.
  • Prepare food according to LodgeWorks and brand standards, and ensure hot and cold items meet health-code temperature requirements.
  • Clean and sanitize equipment in the kitchen and dining areas.
  • Sweep and mop kitchen floors and vacuum the dining area.
  • Ensure food orders are stored in the proper places and dated appropriately.
  • Clean refrigerators and reach-in coolers daily; label, date, and rotate items.
  • Respond graciously to guest concerns or requests and report the situation to the Manager.
  • Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
  • Complete daily side work with enthusiasm and motivation.
  • Support other areas or roles when necessary and complete other tasks requested by management.
  • Conduct oneself professionally at all times.

Benefits

  • PTO
  • Hotel and restaurant discounts at select LodgeWorks properties
  • Health, vision, and dental benefits
  • 401(k) plans with matching contributions
  • Paid holidays
  • Company-sponsored short-term and long-term disability
  • Referral bonuses
  • Flexible spending accounts
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