Breakfast Attendant

Island Hospitality Management•Phoenix, AZ

About The Position

The Breakfast Attendant is responsible for the success of the hotel's breakfast service and for meeting guest satisfaction and product quality standards. The role represents the hotel to guests by providing excellent service and maintaining high standards. Scheduling availability may need to be flexible, and weekly scheduled hours vary according to guest occupancy, season, staffing, and other factors; a specific number of hours per week is not guaranteed. Island Hospitality offers a formal training and development program intended to support employee growth and career development. The position includes a team member wellness program and a range of benefits and incentives.

Requirements

  • Be a highly motivated team player with strong initiative and a desire for achievement.
  • Be effective at handling workplace problems.
  • Be able to work well in stressful situations.
  • Be readily available and approachable to guests while providing excellent guest service.
  • Be able to stand, sit, or walk for extended periods.

Responsibilities

  • Assemble the breakfast service before mealtime and disassemble it afterward.
  • Keep the breakfast service area well-stocked.
  • Clear cutlery and crockery from customers' tables.
  • Receive beverage orders and direct them to the kitchen as needed.
  • Provide information and assistance to guests and vendors.
  • Clean and sanitize tables, countertops, and floors after each meal service.
  • Provide a positive guest experience while maintaining high safety and cleanliness standards.
  • Anticipate, prevent, identify, and solve workplace problems as needed.

Benefits

  • Medical, dental, and vision insurance
  • HSA and FSA plans, including dependent care FSA
  • Identity theft protection insurance
  • Commuter benefits for transit and parking
  • Pet insurance
  • PTO and payroll incentives for annual wellness exams
  • Employee assistance program
  • Wellness subscriptions providing access to gyms, financial planning, counseling, and legal services
  • Paid sick and vacation time
  • Family leave
  • 401(k) retirement plan with company matching; fully vested upon the first contribution
  • Incentive-based bonus program
  • Free hotel room nights and employee discounts
  • Discounts for friends and family
  • Team member recognition and bonus
  • Discounted tickets through Tickets at Work
  • In-house training and career growth opportunities
  • Referral bonus program
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