Breakfast Attendant, PT

La Quinta New Orleans Airport • Kenner, LA

3d • Onsite

About The Position

The Breakfast Attendant provides exceptional, efficient, and courteous service to guests in the hotel’s complimentary breakfast area. The role includes greeting and seating guests, maintaining clean and orderly dining and service areas, responding to guest requests, and supporting food and beverage service. The attendant may prepare specialty beverages, perform cashiering and shift paperwork, carry out opening and closing duties, and answer questions about the hotel and local attractions. The position is part-time at La Quinta New Orleans Airport in Kenner, Louisiana.

Requirements

• Ability to perform job functions with attention to detail, speed, and accuracy.
• High school diploma or equivalent and/or experience in a hotel or related field preferred.
• Willingness and ability to work a varied schedule that may include evenings, nights, weekends, and holidays.
• Must meet the legal age to serve alcoholic beverages and satisfactorily complete a responsible-serving course such as TIPs, if required by the property.
• Must be able to obtain and provide a Food Handler’s card if required by the city, county, or state.
• Ability to evaluate alternative courses of action quickly and accurately.
• Ability to handle stressful situations calmly and professionally.
• Understanding of hotel products and guest services.
• Professional communication skills when answering phones and speaking with guests and team members.
• Positive attitude and desire to serve others.
• Basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette.
• Ability to perform basic arithmetic, including counting, addition, subtraction, multiplication, and division.
• Ability to read, comprehend, and write simple instructions, short correspondence, and memos.
• Ability to deal effectively with customers and staff while demonstrating patience, tact, and diplomacy.
• Willingness to learn new tasks and information, support other team members, and respond positively to guests and co-workers.

Nice To Haves

• Experience in a hotel or related field.

Responsibilities

• Approach guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Maintain a high standard of personal appearance and grooming, including wearing the proper uniform and name tag.
• Greet and seat guests promptly at appropriate tables.
• Ensure menus are clean and presentable.
• Clear, clean, and reset tables and hotel spaces as requested by clients or management.
• Keep service areas stocked, organized, clean, and neat, and complete side work each shift.
• Accommodate guest requests and offer appropriate alternatives when necessary.
• Communicate with departments regarding in-house VIPs.
• Support food and beverage service as needed, including washing dishes, restocking equipment and tableware, cleaning floors and work surfaces, and moving trash to designated areas.
• Know service standards for receiving room-service orders and be familiar with menus and current specials in applicable departments.
• Perform cashiering duties, close checks, and complete end-of-shift paperwork.
• Perform opening and closing procedures and assigned side work according to station rotation.
• Answer questions about the hotel, brand standards, guest expectations, hotel characteristics, local attractions, and activities.
• Perform other duties and attend meetings as requested by management.
• Prepare high-quality drinks, including specialty coffee and tea, specialty cocktails, and other beverage requests as required by the hotel.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave or paid time off in accordance with applicable law and company policies
• Employee assistance program
• Educational opportunities and tuition reimbursement
• Personal, medical, and military leave, paid jury duty leave, and bereavement leave in accordance with applicable laws and policies

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED