Breakfast Attendant

JOHNSON HOSPITALITY GROUP•Rancho Cordova, CA

8d•$18 - $18•Onsite

About The Position

The Breakfast Attendant prepares and sets up breakfast, maintains food and supply inventory, and keeps food and beverage areas clean. The role also supports setup and cleanup for meetings and special guest functions, responds courteously to guest requests and questions, and follows hotel safety, food-handling, quality-assurance, and emergency procedures. Duties may change at any time, with or without notice.

Requirements

Complete the required food safety certification.
Be able to lift, push, and pull at least 50 pounds.
Be able to frequently bend, lift, carry, twist, push, pull, reach, and kneel, and to stand and/or walk for extended periods.
Report to a manager immediately if unable to perform any of the described functions.

Responsibilities

Assist with or place orders for breakfast food.
Deliver all delivery invoices to the General Manager, or verify and audit accounts receivable against delivery receipts.
Prepare and set up breakfast food.
Conduct regular inventories of food, paper products, and nonperishable supplies used for breakfast.
Restock breakfast food and supplies during breakfast service.
Clean the breakfast area during and after service, including sweeping or mopping floors and cleaning counters and equipment.
Record food temperatures and follow established health department codes and company standards.
Complete the required food safety certification.
Assist with meeting-room and banquet setup as needed and help keep meeting rooms clean during and after meetings.
Thoroughly clean public areas daily according to company standards.
Clean breakfast-area tables and chairs as needed.
Notify a supervisor, Operations Manager, Assistant General Manager, or General Manager about cleanliness or equipment issues.
Complete maintenance work orders and submit them to the supervisor, manager, or designated area promptly.
Use the L.E.A.R.N. model—Listen, Empathize, Apologize, React, Notify—for guest-recovery incidents.
Maintain a friendly and welcoming demeanor when interacting with guests.
Know the hotel’s emergency procedures and follow hotel safety guidelines and requirements.
Follow hotel quality-assurance standards for the department.
Properly manage issued keys and keys left by guests.
Deliver found items to a supervisor’s or manager’s office for logging and storage.
Accommodate guest special requests courteously and answer questions about hotel facilities, services, and the local area.
Perform other reasonable duties requested by management that the employee is capable of performing.