Breakfast Attendant

Williams Investment Co.•Valdosta, GA

20d•Onsite

About The Position

The Breakfast Attendant is responsible for achieving and maintaining customer service and product quality standards for the delivery of complimentary breakfast. The role prepares, sets up, maintains, and closes the breakfast area in accordance with hotel operating standards and health codes, while responding to guest needs and supporting other hotel operations as needed.

Requirements

Ability to initiate and engage in conversation with guests.
Close attention to detail.
Ability to visually inspect an area, compare observations with standards, and correct deficiencies.
Obtain any locally required certifications.
Ability to read, write, and communicate effectively in English, both verbally and in writing.
Must be available to work 5:00 a.m. to 12:00 noon.
Must be available to work weekends and holidays.
Ability to perform the physical demands described, including prolonged standing and walking, bending, reaching, crouching, kneeling, pushing and pulling, lifting supplies up to 50 pounds occasionally, crawling occasionally, and climbing stairs.

Responsibilities

Prepare the breakfast area by cleaning it, arranging furniture, emptying trash, making fresh coffee, and stocking food, drinks, and other supplies.
Set up and break down continental breakfast items during breakfast hours.
Greet, acknowledge, and thank guests; respond to guest needs, special requests, and complaints.
Bus and clean tables, straighten chairs, and maintain the cleanliness and arrangement of the breakfast area.
Restock food, drinks, and supplies and make fresh coffee as needed.
At breakfast close, clean and mop the area, empty trash, store or dispose of food and supplies according to standards and health codes, and clean and store equipment.
Receive supplies, date and rotate stock, complete inventory records, and follow procedures to order items below par levels.
Perform essential duties in accordance with local health department codes, standards, and regulations.
Assist with cleaning and maintaining other hotel areas.
Assist other employees with assignments such as operating the hotel automobile or courtesy van and assisting with laundry and housekeeping.
Follow safety and security policies and procedures, including OSHA, HAZCOM, Blood Borne Pathogens, and applicable state and local regulations.
Report lost and found items according to hotel procedures.