Breakfast Attendant

MCR • Carlisle, PA

27d • $15 - $16 • Onsite

About The Position

The Breakfast Attendant helps provide a clean, friendly, well-organized, and safe hotel experience. The role supports guest satisfaction through courteous service, attention to cleanliness and food quality, accurate completion of operational checklists, and effective teamwork. The attendant welcomes guests, maintains the breakfast room and buffet, and follows the hotel’s food-safety and breakfast standards.

Requirements

• Must be at least 18 years old.
• Must have a positive, can-do attitude and willingness to learn.
• Must be able to understand and follow established guidelines and procedures.
• Must work effectively in stressful, high-pressure situations.
• Must listen to, understand, clarify, and resolve concerns raised by co-workers and guests.
• Must communicate information and ideas clearly and effectively in English.
• Must have a desire to serve guests.
• Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays, based on hotel demands.
• Must arrive and clock in on time for every shift and follow timekeeping and break procedures.
• Must provide sufficient notice as directed by a supervisor when calling out for a scheduled shift.
• Must be able to stand or remain stationary for extended periods of 3–4 hours at a time.
• Must be able to type and operate computers and other office machinery or devices, perform 10-key operation and data entry, dial a telephone, and manually handle objects, tools, and controls.
• Must be able to bend, stoop, crouch, lift, and transport food and beverage boxes weighing up to 25 pounds.
• Must be able to inspect and visually observe details at close range and from a distance.

Nice To Haves

• Experience in hospitality, service, a consumer-facing franchise, or a related field is preferred.

Responsibilities

• Greet guests warmly throughout their stay, use their names when possible, and contribute to guest satisfaction.
• Handle challenging guest situations with hospitality and urgency; maintain knowledge of hotel features, amenities, groups, and events.
• Answer incoming calls using the approved friendly greeting and understand the technology relevant to the role.
• Keep workspaces clean and organized, and help clean guest rooms or public spaces as needed.
• Complete operational checklists accurately and on time, and provide accurate, timely shift handover reports.
• Wear a clean, approved uniform and nametag and maintain grooming standards.
• Communicate clearly and professionally, collaborate with team members, and help meet the needs of guests and the business.
• Clear and sanitize breakfast-room tables after each guest departure and prepare them for the next guest.
• Set up the breakfast buffet each morning according to hotel requirements or brand directives.
• Clean the kitchen each day after breakfast in accordance with the provided checklist.
• Follow food-safety measures and local health codes according to the approved breakfast standards checklist.
• Keep the buffet clean and well stocked through the end of the breakfast period.
• Arrive and clock in on time, follow scheduled break procedures, clock out at the scheduled end of the shift unless directed otherwise, and provide required notice when calling out.
• Perform other job-related duties or instructions as assigned.

Benefits

• Hotel discounts
• Weekly pay
• Paid time off
• Retirement options
• Referral bonuses
• Career advancement and upward mobility
• Health insurance available after 30 days of employment for full-time team members
• Dental insurance available after 30 days of employment for full-time team members
• Vision insurance available after 30 days of employment for full-time team members

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed