Breakfast Attendant

Sage Hospitality Group•Irvine, CA

55d•$19 - $19•Onsite

About The Position

Embassy Suites Irvine is part of the Sage Hospitality portfolio, known for its unique approach to guest and associate experiences. The hotel is located near the Orange County Airport, and is central to attractions like OC Great Park, Newport & Laguna Beach, and Disneyland & California Adventure Parks. The team is energetic, diverse, and focused on creating extraordinary experiences for guests and associates. This role oversees breakfast service, ensuring guest satisfaction through high food quality and excellent service. Responsibilities include preparing food and beverages, maintaining cleanliness, stocking items, and interacting with guests.

Requirements

High school education or equivalent.
Previous experience in similar position of 3 months or longer.
Must have high school graduate level mathematical aptitude, know ordering procedures and be knowledgeable of safe food handling processes.
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Must be competent in oral and written English.
Must have vision ability to read written communications and handle paperwork processing.

Responsibilities

Be dependable and prompt, arriving on time and ready to work in a clean uniform and a nametag.
Prepare breakfast food and beverage items and set out all hot and cold food items following all food safety regulations.
Replenish all food and beverage items during the meal period.
Keep all items fully stocked even up until the last minute we are open.
Ensure all foods are kept at safe temperatures.
Keep all tables bussed and cleaned throughout the entire time breakfast and happy hour are open.
Ensure all tables are properly cleaned, and dining area is vacuumed.
Receive and unpack the items as they arrive from food vendors.
Date all items as they arrive and pack them according to safety standards practicing FIFO (First in first out).
Greet each guest as they arrive for breakfast.
Assist with service if required and replenish coffee as time permits.
Build rapport with all guests at all times, solving problems when able and reporting any complaints or issues immediately to management for resolution.
Learn about the hotel’s guests through conversations – to be measured by a minimum standard of learning three pieces of information about at least 10 of the hotel’s guests per day.
Pass on any sales leads on a daily basis that are obtained during discussions with guests to management.
Create and maintain a pleasant presentation for breakfast.
Maintain a clean breakfast area, store food and remove all trash.
Take trash out to dumpster as needed.
Continuously look for cost-effective ways to improve breakfast appeal.
Assists department in maintaining safety equipment and emergency procedures for the safety of all guests and employees.
Maintains a friendly, cheerful and courteous manner at all times.
All other duties as assigned, requested or deemed necessary by management.