Breakfast Attendant

MCR • Avondale, AZ

4d • $16 - $16 • Onsite

About The Position

The Breakfast Attendant supports a clean, friendly, well-organized, and safe hotel environment while providing welcoming service to guests. The role is responsible for setting up and maintaining the breakfast buffet, clearing and sanitizing tables after each guest, and cleaning the kitchen after breakfast according to the hotel’s standards and checklists. The attendant follows food-safety measures and helps ensure a consistent, quality breakfast experience.

All team members are expected to greet guests warmly, use guests’ names when possible, respond to concerns with hospitality and urgency, maintain knowledge of hotel features and amenities, and work collaboratively to support guest satisfaction. The role also requires keeping work areas clean, completing operational checklists accurately and on time, communicating professionally, and wearing an approved clean uniform and nametag.

The employee may be asked to assist with other job-related duties, including helping clean guest rooms or public spaces as needed. The position requires a varied schedule that may include evenings, nights, weekends, and holidays, and involves standing for extended periods, operating computers and other devices, and lifting and transporting food and beverage boxes weighing up to 25 pounds.

Requirements

• Must be at least 18 years old.
• Must have a positive, can-do attitude and willingness to learn.
• Must be able to understand and follow established guidelines and procedures.
• Must work well in stressful, high-pressure situations.
• Must be effective at listening to, understanding, clarifying, and resolving concerns raised by coworkers and guests.
• Must communicate information and ideas clearly and communicate effectively in English.
• Must have a desire to serve all guests.
• Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays.
• Must arrive and clock in on time, follow scheduled break procedures, clock out at the scheduled shift ending time unless otherwise directed, and provide sufficient notice when calling out.
• Must be able to stand or remain stationary for long periods, including 3–4 hours at a time.
• Must be able to operate computers and other office machinery or devices, perform 10-key operation and data entry, dial a telephone, and manually handle objects, tools, and controls.
• Must be able to bend, stoop, crouch, and lift and transport food and beverage boxes weighing up to 25 pounds.
• Must be able to visually inspect and observe details at close and long range.

Nice To Haves

• Experience in hospitality, service, a consumer-facing franchise, or a related field is preferred.

Responsibilities

• Greet guests warmly upon arrival and throughout their stay, using their names when possible.
• Respond to guest concerns and challenging situations with hospitality and a sense of urgency.
• Maintain knowledge of hotel features, amenities, groups, events, and role-relevant technology.
• Answer incoming calls using the approved friendly greeting.
• Keep front- and back-of-house areas clean, organized, and safe; assist with cleaning guest rooms and public spaces as needed.
• Complete operational checklists accurately and at designated times, and provide accurate, timely shift handover reports.
• Wear a clean, approved uniform and nametag and maintain grooming standards.
• Clear and sanitize breakfast room tables after each guest departure and prepare them for the next guest.
• Set up the breakfast buffet each morning according to hotel or brand requirements.
• Clean the kitchen after breakfast in accordance with the daily checklist.
• Follow food-safety measures and local health codes according to the approved breakfast standards checklist.
• Keep the buffet area clean and stocked until the breakfast period ends.
• Communicate clearly and professionally and collaborate with team members to support guests and hotel operations.
• Follow scheduled clock-in, clock-out, break, and call-out procedures.

Benefits

• Hotel discounts
• Weekly pay
• Paid time off
• Retirement options
• Referral bonuses
• Career advancement and upward mobility
• Health, dental, and vision insurance available after 30 days of employment for full-time team members

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed