Breakfast Attendant

Williams Investment Co.•Valdosta, GA

18d

About The Position

The Breakfast Attendant is responsible for achieving and maintaining customer service and product quality standards for the delivery of complimentary breakfast. The role prepares, sets up, maintains, and closes the breakfast area; assists guests; manages supplies and inventory; and helps maintain other hotel areas as needed. Duties must follow hotel operating standards, health codes, and applicable safety and security regulations.

Requirements

Must be able to initiate and engage in conversation with guests.
Must pay close attention to details.
Must be able to visually inspect an area, compare observations to standards, and correct deficiencies.
Must obtain any locally required certifications.
Ability to read, write, and communicate effectively in English, both written and verbal.
Must be available to work 5:00 a.m. to 12:00 noon.
Must be available to work weekends and holidays.
Must be available to work a flexible schedule.

Responsibilities

Prepare the breakfast area by cleaning it, arranging furniture, emptying trash receptacles, making fresh coffee, and stocking food, drinks, and supplies.
Set up and break down continental breakfast items during breakfast hours.
Greet and acknowledge guests, respond to their needs, special requests, and complaints, and thank them as they depart.
Bus and clean tables, straighten chairs, and maintain the cleanliness of the breakfast area.
Restock food, drinks, and supplies according to standards, and make fresh coffee as needed.
At breakfast close, clean and mop the area, empty trash, store or dispose of food and supplies according to operating standards and health codes, and clean and store equipment properly.
Receive supplies, date and rotate stock, record inventory, and follow hotel procedures to order items below par levels.
Perform essential job functions in accordance with local health department codes, standards, and regulations.
Assist with cleaning and maintaining other areas of the hotel.
Assist other employees with assignments such as operating the hotel automobile or courtesy van and assisting with laundry and housekeeping.
Follow Safety and Security Policies and Procedures, OSHA, HAZCOM, Blood Borne Pathogens regulations, and other applicable state and local regulations.
Report lost and found items in accordance with hotel procedures.