Breakfast Attendant

Island Hospitality Management•San Jose, CA

About The Position

The Breakfast Attendant is responsible for the overall success of the hotel's breakfast service, guest satisfaction, and product quality standards. The role serves as a key point of reference for guests while preparing and serving made-to-order food and beverages in the hotel breakfast or reception area. Flexible scheduling availability may be required, and weekly hours vary based on guest occupancy, season, staffing, and other factors; a specific number of weekly hours is not guaranteed. Island Hospitality provides a formal training and development program for employees seeking to grow in the hospitality business. Team members can build on prior experience and use company tools and resources to pursue further growth opportunities. The position involves standing, sitting, or walking for extended periods. The listed salary description is $22.00.

Requirements

  • Be a highly motivated team player with strong initiative and a desire for achievement.
  • Be effective at handling workplace problems, including anticipating, preventing, identifying, and solving them as necessary.
  • Ability to work well in stressful situations.
  • Be readily available and approachable to guests while providing excellent guest service.
  • Ability to stand, sit, or walk for extended periods.

Responsibilities

  • Prepare and assemble the breakfast service before mealtime and disassemble it afterward.
  • Keep the breakfast service area well-stocked.
  • Clear cutlery and crockery from customers' tables.
  • Receive beverage orders and direct them to the kitchen as needed.
  • Provide information and assistance to guests and vendors.
  • Clean and sanitize tables, countertops, and floors after each meal service.
  • Deliver a positive guest experience while maintaining high standards of safety and cleanliness.
  • Handle workplace problems by anticipating, preventing, identifying, and solving them as necessary.

Benefits

  • Medical, dental, and vision insurance.
  • Health Savings Account and Flexible Spending Account plans.
  • Dependent care Flexible Spending Account.
  • Identity theft protection insurance.
  • Commuter benefits, including transit and parking.
  • Pet insurance.
  • Paid time off and payroll incentives for annual wellness exams.
  • Employee Assistance Program.
  • Wellness subscriptions, including access to gyms, financial planning, counseling, and legal services.
  • Paid sick and vacation time.
  • Family leave.
  • 401(k) retirement plan with company matching: 100% up to 3% of salary and an additional 50% on the next 2% of salary; fully vested upon the first contribution.
  • Incentive-based bonus program.
  • Free hotel room nights and employee discounts within the employee's hotel brand.
  • Discounts for friends and family within the employee's hotel brand.
  • Team member recognition and bonuses.
  • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work.
  • Career growth through an in-house training program with a path personalized to the employee's goals.
  • Referral bonus program.
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