Breakfast Attendant

PAH Management•Fort Wayne, IN
•Onsite

About The Position

The Breakfast Attendant delivers an exceptional complimentary breakfast experience by preparing, presenting, and maintaining the hotel's breakfast service in accordance with company and brand standards. The role supports the hotel's Food & Beverage operation by ensuring food quality, cleanliness, safety, and outstanding guest service in a welcoming dining environment. The position is based on-property in Fort Wayne, Indiana. It involves extended periods of standing and walking; frequently lifting, carrying, pushing, and pulling items weighing up to 35 pounds and occasionally up to 50 pounds; and frequent bending, stooping, kneeling, overhead reaching, twisting, and repetitive hand and wrist movements. The work environment includes exposure to hot surfaces, steam, refrigerated storage areas, cleaning chemicals, and moderate noise.

Requirements

  • Basic knowledge of food preparation and safe food handling practices.
  • Must possess or obtain a Food Handler certification if required by state or local regulations.
  • Ability to communicate effectively with guests, team members, and supervisors.
  • Ability to work independently while maintaining attention to detail and a high level of organization.
  • Ability to stand and walk for extended periods.
  • Ability to frequently lift, carry, push, and pull items weighing up to 35 pounds and occasionally up to 50 pounds.
  • Ability to frequently bend, stoop, kneel, reach overhead, twist, and perform repetitive hand and wrist movements.
  • Ability to safely operate commercial coffee machines, warming equipment, refrigerators, dishwashing equipment, and other food service appliances.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Previous customer service, restaurant, food service, or hospitality experience.
  • Previous hotel breakfast attendant or complimentary breakfast experience.
  • Experience working in a buffet or self-service dining environment.

Responsibilities

  • Welcome guests with a friendly, professional, service-oriented attitude and respond promptly to questions, requests, and special dietary needs.
  • Maintain an inviting dining environment and address guest concerns promptly, escalating issues to management when appropriate.
  • Prepare, set up, and maintain the complimentary breakfast buffet according to company policies and brand standards.
  • Prepare food and beverages, including coffee, juice, fresh fruit, cereals, baked goods, and hot breakfast items, following standardized recipes and food safety guidelines.
  • Monitor food quality, freshness, presentation, and temperatures throughout service.
  • Replenish food, beverages, utensils, condiments, and serving supplies during operating hours.
  • Keep the breakfast area clean, organized, and welcoming before, during, and after service.
  • Bus, clean, sanitize, and reset dining tables; wash, sanitize, and store serving utensils, dishes, coffee equipment, and food service equipment.
  • Remove trash and clean kitchen counters, cabinets, floors, beverage stations, and other food service areas, following “Clean As You Go” practices.
  • Follow food safety, sanitation, health department, company safety, security, and emergency procedures.
  • Safely operate kitchen equipment, coffee machines, warming equipment, and other food service appliances.
  • Perform other duties as assigned by the designated supervisor.

Benefits

  • Medical, dental, and vision insurance
  • Short-term and long-term disability
  • 401(k) retirement plan
  • Term life and AD&D insurance
  • Employee incentive program
  • Voluntary life insurance for employee, spouse, and child
  • Hotel stay perks through Marriott and Hilton programs
  • Accident, critical illness, and hospital indemnity insurance
  • Educational reimbursement
  • Paid time off
  • Manager in Training Program, where applicable
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