Breakfast Attendant

PAH Management•Fort Myers Beach, FL
•Onsite

About The Position

The Breakfast Attendant delivers the hotel's complimentary breakfast service in accordance with company and brand standards. The role prepares and presents food and beverages, maintains food quality and cleanliness, and provides friendly, attentive guest service in a safe, organized dining environment. It supports the Food & Beverage operation by creating a welcoming breakfast experience for hotel guests. The position is based on-property in Ft. Myers, Florida. Duties include welcoming and assisting guests, preparing and replenishing buffet items, monitoring food freshness and temperature, and maintaining the dining and food-service areas before, during, and after service. The attendant follows food safety, sanitation, company safety, security, and emergency procedures; safely operates food-service appliances; and performs other duties as assigned by the designated supervisor.

Requirements

  • High school diploma or equivalent preferred.
  • Basic knowledge of food preparation and safe food-handling practices.
  • Must possess or obtain a Food Handler certification if required by state or local regulations.
  • Ability to communicate effectively with guests, team members, and supervisors.
  • Ability to work independently while maintaining attention to detail and a high level of organization.

Nice To Haves

  • Previous customer service, restaurant, food-service, or hospitality experience.
  • Previous hotel breakfast attendant or complimentary breakfast experience.
  • Experience working in a buffet or self-service dining environment.

Responsibilities

  • Welcome guests with a friendly, professional, service-oriented attitude and respond promptly to questions, requests, and dietary needs.
  • Maintain an inviting dining environment, address guest concerns, and escalate issues to management when appropriate.
  • Prepare, set up, and maintain the complimentary breakfast buffet according to company policies and brand standards.
  • Prepare food and beverages, including coffee, juice, fruit, cereals, baked goods, and hot breakfast items, following standardized recipes and food safety guidelines.
  • Monitor food quality, freshness, presentation, and temperatures throughout service.
  • Replenish food, beverages, utensils, condiments, and serving supplies during operating hours.
  • Keep the breakfast area clean, organized, and welcoming before, during, and after service.
  • Bus, clean, sanitize, and reset dining tables as guests depart.
  • Wash, sanitize, and properly store serving utensils, dishes, coffee equipment, and food-service equipment.
  • Remove trash and clean kitchen counters, cabinets, floors, beverage stations, and other food-service areas; follow “Clean As You Go” practices.
  • Follow food safety, sanitation, and health department regulations, as well as company safety, security, and emergency procedures.
  • Safely operate kitchen equipment, coffee machines, warming equipment, refrigerators, dishwashing equipment, and other food-service appliances.
  • Perform other duties as assigned by the designated supervisor.

Benefits

  • Medical, dental, and vision insurance.
  • Short-term and long-term disability.
  • 401(k) retirement plan.
  • Term life and AD&D insurance.
  • Employee Incentive Program.
  • Voluntary life insurance for the employee, spouse, and child.
  • Hotel stay perks through Marriott and Hilton programs.
  • Accident, critical illness, and hospital indemnity insurance.
  • Educational reimbursement.
  • Paid time off.
  • Manager in Training Program, where applicable.
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