Breakfast Attendant

Hampton Inn Lake Havasu City•Lake Havasu City, AZ

About The Position

The Breakfast Attendant prepares food, cleans and restocks the breakfast area, and greets guests during a shift that starts around 5 a.m. After breakfast service, the attendant is expected to clean everything and empty the garbage. The role focuses on providing friendly, quality hospitality and helping guests have a pleasant experience.

Requirements

  • Highly organized.
  • Thorough knowledge of guest service and satisfaction.
  • Good verbal and written communication skills.
  • Able to work in a team environment, with the employee acting as a team leader for most tasks.
  • Basic computational ability.
  • Basic computer skills.

Responsibilities

  • Maintain knowledge of daily house count, in-house groups, and hotel features and services.
  • Monitor guest satisfaction scores and work to increase departmental and overall guest satisfaction.
  • Greet and acknowledge arriving guests.
  • Be attentive to guests’ needs and help provide a pleasant experience.
  • Promote and educate guests about available breakfast options according to brand standards.
  • Prepare food, clean, and restock during the breakfast shift.
  • Clean the breakfast area and empty garbage after breakfast service.

Benefits

  • Medical, dental, and vision options for full-time employees.
  • Paid time off and 401(k) for full-time employees.
  • Discounts at hotels outside the employee’s own hotel.
  • $250 bonus for the employee and a referred associate.
  • DailyPay access to earned wages before payday.
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