Breakfast Attendant

Island Hospitality Management•Phoenix, AZ

About The Position

As a Breakfast Attendant, you are responsible for the overall success of the hotel’s breakfast service and for ensuring guest satisfaction and product quality standards. You represent the hotel by providing guests with excellent service and maintaining high standards. Flexible scheduling availability may be required. Weekly hours vary based on guest occupancy, season, staffing, and other factors; the employer cannot guarantee a specific number of hours per week. Island Hospitality offers a formalized training and development program intended to support employee development and provide growth opportunities. The role also includes access to the company’s wellness and benefits programs.

Requirements

  • Be a highly motivated team player with strong initiative and a desire for achievement.
  • Be effective at anticipating, preventing, identifying, and solving workplace problems.
  • Be able to work well in stressful situations.
  • Be readily available and approachable to guests while providing excellent guest service.
  • Be able to stand, sit, or walk for extended periods.

Responsibilities

  • Assemble breakfast service before mealtime and disassemble it afterward.
  • Keep the breakfast service area well-stocked.
  • Clear cutlery and crockery from customers’ tables.
  • Receive beverage orders and direct them to the kitchen as needed.
  • Provide information and assistance to guests and vendors.
  • Clean and sanitize tables, countertops, and floors after each meal service.
  • Provide a positive guest experience while maintaining safety and cleanliness standards.

Benefits

  • Medical, dental, and vision insurance.
  • HSA and FSA plans, including dependent care FSA.
  • Identity theft protection insurance.
  • Commuter benefits for transit and parking.
  • Pet insurance.
  • PTO and payroll incentives for annual wellness exams.
  • Employee Assistance Program.
  • Wellness subscriptions offering access to gyms, financial planning, counseling, and legal services.
  • Paid sick and vacation time.
  • Family leave.
  • 401(k) plan with employer matching: 100% of contributions up to 3% of salary and 50% of the next 2%; fully vested upon the first contribution.
  • Incentive-based bonus program.
  • Free hotel room nights and employee discounts within the hotel brand.
  • Friends-and-family discounts within the hotel brand.
  • Team member recognition and bonuses.
  • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work.
  • Career growth through an in-house training program with a path personalized to employee goals.
  • Referral bonus program.
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