Breakfast Attendant

Springwood Hospitality • Rochester, NY

14d • Onsite

About The Position

The Food and Beverage Attendant supports the hotel’s breakfast and evening social service and contributes to the overall success of the hotel. The role includes preparing, transporting, replenishing, and serving food and beverage items; welcoming guests; maintaining buffet, meeting, and public areas; and following applicable food safety, sanitation, and service standards. Duties may include opening early or staying later to accommodate guest and group schedules. The attendant may also assist with cleaning public spaces and other departments as time permits, and perform other assigned duties.

Requirements

• Able to lift and carry 30 pounds and push and pull 60 pounds.
• Thorough familiarity with the Associate Handbook and adherence to company work rules, procedures, and policies.
• Maintain responsible vendor training certification if alcohol is served at the property.
• Availability to open early or work later, with extended hours as needed to accommodate groups and guests.

Responsibilities

• Provide high-quality service to guests and clients according to standards.
• Prepare and transport food, beverages, supplies, equipment, and materials to and from buffet areas.
• Monitor food, beverage, plate, utensil, napkin, and condiment supplies, and replenish buffet items as needed.
• Follow preparation, quality, presentation, temperature, portion, taste, appearance, and garnishing standards.
• Greet guests and respond promptly and professionally to requests; provide coffee or newspapers and coloring books or placemats for children.
• Maintain clean, neat, and organized work and buffet areas, including equipment and surfaces.
• Empty trash and clear and clean tables as needed.
• Follow health, safety, sanitation, cleanliness, alcohol-service, brand, hotel, and applicable legal standards.
• Assist with meeting-room setup and breakdown; serve and maintain food and beverage service for hotel meetings and clean afterward.
• During slower periods and at shift end, clean the lobby, including windows, doors, end tables, telephones, rugs, and coffee bar; restock lobby paper and nonperishable items.
• Check equipment condition and report unsafe or malfunctioning equipment, hazards, and maintenance or repair needs to supervisors.
• Transfer daily par-level food from the freezer to the refrigerator for the evening social and next day’s breakfast, and prepare items for the following day.
• Put away food deliveries, remove items from cartons, and date appropriate items.
• Thoroughly clean the breakfast and evening social areas at the conclusion of service, including tables, counters, floors, coffee and juice machines, dishes, and trash.
• Assist with cleaning public spaces and other departments as time permits.
• Perform other duties as assigned.
• Adhere to company work rules, procedures, and policies, including those in the Associate Handbook.
• Maintain responsible vendor training certification if alcohol is served at the property.

Benefits

• Annual retention bonus of up to $1,000.
• 401(k) with employer matching contribution.
• Multiple team member thank-yous throughout the year, centered around holidays and special events.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed