Breakfast Attendant

Trailborn Hotel Management•Highlands, NC

About The Position

The Breakfast Attendant sets up, stocks, and operates morning breakfast service while maintaining a clean, inviting space and providing warm hospitality. The role includes explaining menu items, helping guests with local recommendations, responding to guest needs, and coordinating with the kitchen, front desk, and other teams to support smooth service. The attendant prepares breakfast and beverage stations, monitors food safety, tracks counts or room numbers, cleans and sanitizes the service area, and completes other food-and-beverage or hospitality tasks as assigned. This is a regular position listed as both full-time and part-time. The schedule is flexible and may require extended hours to provide business coverage, including evenings, weekends, and holidays. The position pays $22.00 per hour and is non-exempt.

Requirements

  • Friendly, guest-first attitude and clear communication.
  • Reliability and punctuality for early-morning shifts, including weekends and holidays.
  • Ability to work at a steady pace and manage several tasks during busy service.
  • Ability to obtain a food handler certification within 30 days of hire if not already held.
  • Must be at least 18 years old.
  • Ability to stand and walk throughout a shift of about five hours.
  • Ability to lift and carry up to 30 pounds, including trays, supply boxes, and beverage containers.
  • Ability to bend, reach, stoop, and push carts often.
  • Ability to work near hot equipment, hot liquids, and cleaning chemicals.

Nice To Haves

  • At least six months of experience in breakfast, restaurant, café, or hotel service.
  • Basic knowledge of food safety and allergen handling.
  • Familiarity with the Highlands–Cashiers area to share local tips.

Responsibilities

  • Greet guests, seat them when needed, explain the breakfast offering, and answer questions about buffet items, ingredients, and allergens.
  • Pass special requests to the kitchen; check on tables; refill coffee, juice, and water; and clear plates promptly.
  • Share local recommendations and direct guests to property amenities; address guest concerns with care and escalate them to the manager when needed.
  • Set up the breakfast area before opening, including tables, linens, utensils, signage, and buffet or grab-and-go stations.
  • Prepare and present cold breakfast items such as pastries, fruit, yogurt, cereal, and condiments.
  • Brew coffee and tea and keep beverage stations stocked.
  • Maintain safe hot and cold food temperatures and record temperature logs.
  • Label and date food, rotate stock using first-in, first-out practices, and track breakfast counts or room numbers according to property procedures.
  • Keep tables, counters, floors, and stations clean and tidy throughout service.
  • Break down, clean, and sanitize the service area, equipment, and dishes after service.
  • Restock supplies and report low inventory to the manager.
  • Follow health department, food safety, and sanitation standards.
  • Communicate with the kitchen, housekeeping, and front desk about counts, timing, and guest needs.
  • Report equipment problems and safety hazards promptly.
  • Help with other food-and-beverage or hospitality tasks as assigned.

Benefits

  • Medical insurance with company contribution for eligible full-time employees.
  • Dental insurance with company contribution for eligible full-time employees.
  • Vision insurance with company contribution for eligible full-time employees.
  • Paid time off for eligible full-time employees.
  • 401(k) with company match for eligible full-time and part-time employees.
  • Sick time for eligible full-time and part-time employees.
  • Employee dining discounts for eligible full-time, part-time, and seasonal employees.
  • Employee marketplace discounts for eligible full-time, part-time, and seasonal employees.
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