Breakfast Attendant

Perspective Hospitality•Mcallen, TX

53d•Onsite

About The Position

The Breakfast Attendant is responsible for providing outstanding guest service in the breakfast area, including greeting guests, serving them, and maintaining the breakfast buffet service during operating hours. The role ensures smooth daily operations of the breakfast area and requires a positive attitude, responsiveness to guest needs, and the ability to resolve complaints. The attendant must maintain a high level of professionalism, confidentiality, and adhere to all health and safety procedures, including OSHA guidelines. Responsibilities include setting up and maintaining the buffet, cleaning the area and kitchen, restocking supplies, conducting inventory, and ensuring a clean and sanitized environment. The role also involves participating in training, demonstrating good communication skills, and understanding hotel products and services. The Breakfast Attendant is accountable for maintaining high standards of Quality, Service, and Cleanliness.

Requirements

High school education
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Complete food service training as required.

Nice To Haves

1-year hospitality or food service experience

Responsibilities

Provide outstanding guest service, greeting and serving hotel guests in the breakfast area.
Maintain breakfast buffet service during breakfast hours and ensure smooth operations of the breakfast area daily.
Respond to guest requests in a friendly and professional manner.
Resolve guest complaints regarding the breakfast area.
Maintain a high level of professional appearance and demeanor.
Maintain the highest level of confidentiality in all areas.
Remain available in the breakfast area during posted hours to ensure all guest needs are met.
Set up the breakfast buffet including hot food items and maintain it through breakfast hours.
Keep the breakfast area clean and stocked throughout the day, including stocking paper products, glassware, food items, emptying trash, and cleaning tables.
Follow all Federal, State, and Local health and safety procedures, including wearing gloves, hand washing, monitoring food temperatures, and proper food storage.
Complete training in all areas of security, alcohol, and health and safety.
Ensure that all OSHA, State, and Federal guidelines for chemical, fire, health, and safety are being followed.
Keep safety in mind in all actions.
Clean the breakfast area and kitchen each day, washing dishes, tables, chairs, and equipment.
Ensure that all areas of the breakfast area and kitchen are clean and sanitized to meet Federal, State, and Local guidelines.
Restock the breakfast area and have it ready for the next day.
Ensure that inventory is at an adequate level and follow property ordering guidelines for replenishment.
Conduct monthly inventory as required.
Always remain professional in appearance following brand uniform requirements.
Demonstrate good communication skills and convey information and ideas.
Participate in and support a positive, enjoyable work environment.
Hold an understanding of hotel products and services (i.e., food and beverage, recreation).
Perform other duties as assigned.
Maintain a high level of Quality, Service, and Cleanliness.
Follow all Federal, State, and local guidelines including OSHA communication training.
Clean lobby and public areas as needed.
Restock, inventory, and sell guest marketplace and pub if applicable.