Breakfast Attendant

Lexima•Jacksonville, FL

12d

About The Position

The Breakfast Attendant prepares and serves breakfast, maintains and cleans the breakfast area, and helps ensure guest satisfaction by providing attentive, courteous, and efficient service. The role also includes answering guest questions about the hotel and surrounding community and addressing guest complaints or concerns. The position works the 6 a.m.–10 a.m. shift and requires the ability to stand for an entire 8-hour shift.

Requirements

Food handling certificate where required by the state or county.
Proven restaurant serving or waitering experience.
Hands-on experience with cashier duties.
Attention to cleanliness and safety.
Excellent people skills and a friendly attitude.
Fluency in English.
Patience and a customer-oriented approach.
Ability to stand for the entire 8-hour shift.
Ability to perform the listed physical tasks, including frequent standing, walking, sitting, handling objects, reaching, climbing stairs, balancing, stooping, kneeling, crouching, crawling, talking, and hearing.
Ability to occasionally lift or move up to 20 pounds and push or pull approximately 50 pounds.
Required vision abilities include close, distance, color, peripheral, and depth perception, and the ability to adjust focus.

Responsibilities

Provide courteous and sincere hospitality to guests.
Prepare and place food items in appropriate serving containers, keeping containers stocked during breakfast hours.
Make coffee and supply and clean the coffee counter and breakfast area.
Restock food and other containers used in the breakfast area.
Maintain cleanliness in the breakfast area.
Clean and sanitize food display containers, trays, plates, and related items.
Store food products safely, cleanly, and in an orderly manner.
Wear plastic gloves and a hair net when restocking food, and wash hands frequently to prevent contamination.
Take breakfast waste to the garbage dumpster daily.
Obtain food safety or other certifications required by local public health authorities.
Answer questions about the hotel and community, including the locations of attractions, restaurants, and shopping.
Respond to guest complaints and concerns.