Breakfast Attendant

Island Hospitality Management•San Antonio, TX

About The Position

The Breakfast Attendant is responsible for the overall success of the hotel’s breakfast service and for ensuring guest satisfaction and product quality standards. The role serves as a key point of reference for guests while preparing and serving made-to-order food and beverages in the hotel breakfast or reception area. Flexible scheduling availability may be required. Weekly hours vary based on guest occupancy, season, staffing, and other factors; a specific number of hours per week is not guaranteed. Island Hospitality offers a formal training and development program intended to support employee growth in the hospitality business, with tools and resources for employees joining from other organizations to build on their prior experience and pursue further opportunities.

Requirements

  • Be a highly motivated team player with strong initiative and a desire for achievement.
  • Be effective at handling workplace problems.
  • Work well in stressful situations.
  • Be readily available and approachable to guests while providing excellent guest service.
  • Be able to stand, sit, or walk for extended periods of time.

Responsibilities

  • Prepare and assemble the breakfast service before mealtime and disassemble it afterward.
  • Keep the breakfast service area well-stocked.
  • Clear cutlery and crockery from customers’ tables.
  • Receive beverage orders and direct them to the kitchen as needed.
  • Provide information and assistance to guests and vendors.
  • Clean and sanitize tables, countertops, and floors after each meal service.
  • Deliver a positive guest experience while maintaining high standards of safety and cleanliness.
  • Anticipate, prevent, identify, and solve workplace problems as needed.

Benefits

  • Medical, dental, and vision insurance
  • HSA and FSA plans
  • Dependent care FSA
  • Identity theft protection insurance
  • Commuter benefits for transit and parking
  • Pet insurance
  • PTO and payroll incentives for annual wellness exams
  • Employee assistance program
  • Wellness subscriptions, including access to gyms, financial planning, counseling, and legal services
  • Paid sick and vacation time
  • Family leave
  • 401(k) retirement plan with employer match; fully vested upon the first contribution
  • Incentive-based bonus program
  • Free hotel room nights and employee discounts within the hotel brand
  • Friends and family discounts within the hotel brand
  • Team member recognition and bonus
  • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
  • Career growth through an in-house training program
  • Referral bonus program
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