Breakfast Attendant

TownePlace Suites San Jose Downtown•San Jose, CA

About The Position

As a Breakfast Attendant, you are responsible for the overall success of the hotel's breakfast service and for ensuring guest satisfaction and product quality standards. You serve as a key point of reference for guests while preparing and serving made-to-order food and beverages in the hotel breakfast or reception area. Flexible scheduling availability may be required. Weekly scheduled hours vary based on guest occupancy, season, staffing, and other factors; Island Hospitality cannot guarantee a specific number of hours per week.

Requirements

  • Be a highly motivated team player with strong initiative and a desire for achievement.
  • Be effective in handling workplace problems.
  • Be able to work well in stressful situations.
  • Be readily available and approachable to guests while providing excellent guest service.
  • Be able to stand, sit, or walk for extended periods.

Responsibilities

  • Cook and assemble the breakfast service before mealtime and disassemble it afterward.
  • Keep the breakfast service space well-stocked.
  • Clear cutlery and crockery from customers' tables.
  • Receive beverage orders and direct them to the kitchen as needed.
  • Provide information and assistance to guests and vendors.
  • Clean and sanitize tables, countertops, and floors after each meal service.
  • Provide a positive guest experience while maintaining high standards of safety and cleanliness.
  • Handle workplace problems by anticipating, preventing, identifying, and solving them as necessary.

Benefits

  • Medical, dental, and vision insurance
  • HSA and FSA plans, including dependent care FSA
  • Identity theft protection insurance
  • Commuter benefits for transit and parking
  • Pet insurance
  • PTO and payroll incentives for annual wellness exams
  • Employee Assistance Program
  • Wellness subscriptions, including access to gyms, financial planning, counseling, and legal services
  • Paid sick and vacation time
  • Family leave
  • 401(k) plan with employer matching; fully vested upon the first contribution
  • Incentive-based bonus program
  • Free hotel room nights and employee discounts
  • Discounts for friends and family
  • Team member recognition and bonus
  • Discounted tickets to theme parks, musicals, movies, and more
  • In-house training and career growth opportunities
  • Referral bonus program
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