Brannen Banker

Brannen Banks of Florida Inc•Homosassa Springs, FL

About The Position

Participate in the daily operational functions of a retail branch and deliver “Best in Class” service. Provide timely and accurate client transactions, demonstrate attention to detail, and use sound cash management practices for all assigned funds. The role also supports client satisfaction, staff development, workplace safety, and compliance with bank policies and applicable regulations.

Responsibilities

Process routine transactions, including deposits and loan payments; verify cash and check authenticity; cash checks within authorized limits; and obtain approval for transactions exceeding assigned limits.
Issue money orders and cashier’s checks, and redeem savings bonds.
Process complex transactions, including large commercial deposits, cash advances, and account closeouts.
Process night-drop, mail deposits and payments, and ATM deposits.
Balance the assigned cash drawer daily, report outages to a supervisor, and follow out-of-balance procedures.
Keep the workstation stocked with supplies needed for efficient client service.
Follow risk management procedures, including customer authentication, signature verification, and Regulation CC guidelines.
Perform basic client maintenance, including account reconciliation, address changes, stop payments, transfers, and check orders.
Participate in outbound service calls to help ensure client service and financial needs are met.
Follow operational and regulatory procedures in risk management policies and operating procedures.
Conduct OFAC verifications as needed, report suspicious activity, and follow the Bank’s BSA/AML policies, procedures, and processes.
Attend required in-house new-hire BSA training and complete required BSA, AML, and OFAC compliance training; comply with regulations applicable to the position.
Maintain high customer-service standards, support bank goals, and interact pleasantly, respectfully, and courteously with clients and coworkers.
Attend scheduled in-service training, educational classes, meetings, and required on-site BSA/AML, IT, HR, and Compliance training.
Report observed accidents and incidents, identify and respond appropriately to emergencies, follow worker safety policies and procedures, report hazardous conditions or equipment promptly, and operate equipment safely.
Complete assigned tasks in a timely manner, follow work schedules, cooperate with bank personnel to maintain services for clients, and adhere to employee policies.