Dell Territory Sales Representative

2020 Companies•Glen Allen, VA
•Onsite

About The Position

2020 Companies is hiring a full-time Brand Representative to represent Dell in retail stores throughout an assigned market. The role focuses on building relationships and brand awareness, promoting Dell products, supporting sales, training retail associates, and maintaining Dell merchandising and display standards. The representative engages with shoppers and retail staff, demonstrates products, provides product education, and gathers market and customer insights. The position involves visiting multiple retail locations, scheduling store visits in advance, refreshing or resetting displays, and working with store leaders to address merchandising or pricing issues. The representative is expected to meet sales and in-store time goals, document visits and activities, and communicate market observations and recommendations. Paid product training is provided. The typical schedule is Tuesday through Saturday, with flexibility to meet business needs.

Requirements

  • High school diploma or GED equivalent.
  • Excellent verbal and written communication, presentation, and interpersonal skills.
  • Ability to conduct consultative selling that overcomes objections and connects product recommendations to customer needs.
  • Strong analytical skills and customer service orientation.
  • Strong multitasking, time management, and attention to detail.
  • Ability to work independently in an unstructured work environment.
  • Ability to travel within 70 miles of the ideal market ZIP code, with occasional travel to other markets.
  • Reliable transportation and state-required minimum liability automobile insurance coverage.
  • Ability to meet sales and in-store time goals and schedule store visits two or more weeks in advance.

Nice To Haves

  • At least 6 months of previous retail selling experience in consumer electronics or other technical or wireless products.
  • At least 6 months of successful training experience, preferably in direct marketing or retail environments.
  • Prior technology knowledge is helpful but not required.

Responsibilities

  • Build relationships and brand awareness for Dell among shoppers, retail associates, and store leaders.
  • Demonstrate and promote Dell products in retail locations and answer shopper questions with product information and hands-on demonstrations.
  • Educate retail associates and managers about Dell products, offerings, and selling points; schedule and facilitate product and sales training.
  • Develop partnerships with store management and retail channel partners to support sales-driving activities.
  • Inspect Dell displays and marketing materials to ensure they are clean, functional, available to shoppers, and compliant with brand standards.
  • Conduct display surveys and record findings; execute retail display resets and refreshes, including placing or removing devices and marketing materials.
  • Partner with store leaders to resolve pricing and merchandising issues and communicate on-site needs for marketing and promotional materials.
  • Travel within the assigned territory to visit retailers, typically visiting multiple locations on a daily and weekly basis.
  • Meet or exceed personal sales productivity goals, quarterly sales goals, weekly in-store time goals, and other key metrics.
  • Accurately document and report sales, schedules, store activities, visit records, and best practices.
  • Collect customer feedback and weekly consumer insights, assess marketplace trends, and provide competitor, pricing, incentive, promotion, and customer preference information.
  • Identify high-performing stores and share market intelligence and sales or marketing recommendations.
  • Build and maintain affiliate distribution relationships and support merchandising opportunities such as increased shelf space and product placement.

Benefits

  • Weekly pay and next-day on-demand pay through DailyPay.
  • $20 per hour, based on market location and candidate experience.
  • Paid virtual training.
  • Annual incentive of up to $4,000, paid quarterly.
  • Eligible for benefits and 401(k).
  • Dell PC device provided after completion of new-hire orientation.
  • Paid travel time and mileage.
  • Paid time off.
  • Apparel and equipment provided.
  • $30 per month cell phone reimbursement.
  • Scholarship opportunities.
  • Employee Assistance Program.
  • Team-building events and event travel.
  • Company diversity, inclusion, and equity events.
  • Paid holidays.
  • Long-term career pathing options, personal development opportunities, and professional stretch assignments.
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