Brand Representative - St. Clair Square, Hollister
Abercrombie & Fitch Co.•Fairview Heights, IL
•Onsite
About The Position
Brand Representatives bring the store experience to life by engaging customers with care, authentically representing the brand, and creating a welcoming environment. The role involves connecting with customers, helping them find what they need, and maintaining a well-presented store. Associates provide attentive service and product and styling support, maintain sales-floor presentation, process purchases and returns, and assist with online and in-store order fulfillment.
Requirements
- Ability to create a welcoming and inclusive customer experience.
- Comfort working in a dynamic environment while balancing customer engagement and operational tasks.
- Strong organizational skills and attention to detail.
- Reliability and commitment to consistent attendance.
Responsibilities
- Provide warm, welcoming, and attentive service to customers; anticipate needs, initiate natural conversation, and offer product support and styling guidance.
- Replenish products and maintain a clean, organized, and visually consistent sales environment by folding, hanging, sizing, and meeting presentation standards.
- Accurately process purchases, returns, and exchanges and provide a friendly checkout experience.
- Support omni-channel orders, including Save the Sale orders, In-Store Pick-Up fulfillment, and packaging ship-from-store orders.
Benefits
- Merchandise discount
- Flexible schedule
- Opportunities for career advancement
- Opportunity to become a Brand Affiliate
- Training and development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
