Retail Sales Associate, St Clair Square - Part Time

Macy's•Fairview Heights, IL
•$15 - $20•Onsite

About The Position

As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with appropriate products and services. Through product knowledge, customer engagement, and effective selling behaviors, you work toward sales goals, build trust, and inspire customer loyalty. You also help keep the sales floor and fitting rooms clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and getting the sales floor ready for customers. During the day, they welcome customers, build relationships, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty-program benefits, make sure customers have what they need, and provide a sincere farewell. The role includes collaborating with colleagues, taking pride in continuous improvement, and contributing to individual and store results. This is a part-time role. Part-time colleagues are typically scheduled 12–24 hours per week; hours depend on business needs and colleague availability. All schedules include weekend shifts. The position requires availability for days, evenings, weekends, and holidays, along with dependable attendance and punctuality.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales-goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities.
  • Ability to work independently and contribute to a team.
  • Comfort handling electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to use computers and other technology, including handheld equipment and a cash register, and process register transactions.

Responsibilities

  • Welcome customers and engage them in friendly, personal conversations to understand their needs and build relationships.
  • Offer personalized product and service recommendations using product knowledge and awareness of new arrivals, trends, and promotions.
  • Use customer engagement and smart selling behaviors to work toward daily sales goals and store results.
  • Prepare and maintain a clean, organized, and inviting sales floor and fitting rooms.
  • Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
  • Share loyalty-program benefits, ensure customers have what they need, and thank them sincerely at the end of their visit.
  • Collaborate with and support teammates with honesty, care, and cooperation.
  • Continue learning, improve performance, and learn from colleagues.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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