Urban Outfitters Brand Ambassador

Urban Outfitters•New Haven, CT
•Onsite

About The Position

Urban Outfitters Brand Ambassadors bring the brand to life by creating authentic, fun, and distinctive customer experiences through personal style, pop culture awareness, and genuine connections. They help customers, share enthusiasm for products and trends, and contribute to a welcoming, inspiring store environment. The role involves supporting customers across in-store and online shopping, maintaining store presentation, and collaborating with the team in a fast-moving retail setting. This position is located at 43 Broadway, New Haven, Connecticut, 06511, United States. The starting pay is USD $16.94 per hour.

Requirements

  • Genuine love for Urban Outfitters.
  • Confidence expressing personal style and creativity.
  • People-first mindset and enjoyment of meeting and helping others.
  • Collaborative attitude and positive energy.
  • Comfort working in a fast-moving, ever-changing environment.
  • Flexibility with scheduling, including nights, weekends, and holidays.

Nice To Haves

  • Experience in retail or customer service.

Responsibilities

  • Represent the Urban Outfitters brand through individuality, creativity, and personal perspective.
  • Stay informed about product drops, trends, and activity in-store and online.
  • Engage customers in authentic conversations and inform them about exclusive drops and promotions.
  • Share enthusiasm for products and help create memorable customer experiences.
  • Maintain an inspiring, organized, and easy-to-shop store environment, including restocking and styling displays.
  • Use in-store technology to support customers shopping in-store or online.
  • Remain open to new tasks, help where needed, and learn as the role and daily needs change.
  • Support teammates, share ideas, and contribute to a positive store environment.

Benefits

  • Flexible scheduling.
  • Employee discount on Urban Outfitters products.
  • Opportunities to grow within the brand.
  • Hands-on experience with fashion, culture, and retail.
  • Medical benefits, subject to location and employment-status eligibility.
  • Dental insurance, subject to location and employment-status eligibility.
  • Vision insurance, subject to location and employment-status eligibility.
  • Paid time off, subject to location and employment-status eligibility.
  • Retirement savings, subject to location and employment-status eligibility.
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