Urban Outfitters Brand Ambassador

Urban Outfitters•Raleigh, NC
•Onsite

About The Position

Urban Outfitters Brand Ambassadors bring the brand to life through personal style, authentic customer connections, and enthusiasm for pop culture. They create a fun, genuine shopping experience, stay current on product releases and trends, help customers shop across channels, and maintain an inspiring, organized store. The role calls for flexibility, curiosity, and collaboration in a fast-moving retail environment.

Requirements

  • A genuine love for Urban Outfitters.
  • Confidence in expressing personal style and creativity.
  • A people-first mindset and enjoyment of meeting and helping others.
  • A collaborative attitude and positive energy.
  • Comfort working in a fast-moving, ever-changing environment.
  • Flexibility to work nights, weekends, and holidays.

Nice To Haves

  • Experience in retail or customer service.

Responsibilities

  • Represent Urban Outfitters through individuality, creativity, and personal perspective; stay informed about product drops, trends, and in-store and online activity.
  • Engage customers in authentic conversations, share information about exclusive product drops and promotions, and create memorable shopping experiences.
  • Maintain an inspiring, organized, and easy-to-shop store by restocking and styling displays.
  • Use in-store technology to help customers shop in-store, online, or across channels.
  • Stay open to new tasks, adapt to changing needs, and learn on the job.
  • Support teammates, share ideas, and contribute to a positive store environment.

Benefits

  • Flexible scheduling
  • Employee discount on UO products
  • Opportunities to grow within the brand
  • Hands-on experience with fashion, culture, and retail
  • Medical benefits
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Retirement savings
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