Urban Outfitters Brand Ambassador

Urban Outfitters•New Haven, CT
•Onsite

About The Position

Urban Outfitters Brand Ambassadors bring the brand to life through personal style, authentic connections, and enthusiasm for pop culture. They engage customers, share information about products and promotions, help maintain an inspiring and organized store, and support customers using in-store technology. The role calls for flexibility, curiosity, and teamwork in a fast-moving retail environment. The position is located at 43 Broadway, New Haven, Connecticut, 06511, United States. Starting pay is USD $16.94 per hour.

Requirements

  • A genuine love for Urban Outfitters.
  • Confidence expressing personal style and creativity.
  • A people-first mindset and enjoyment of meeting and helping others.
  • A collaborative attitude and positive energy.
  • Comfort working in a fast-moving, changing environment.
  • Flexibility with scheduling, including nights, weekends, and holidays.

Nice To Haves

  • Retail or customer service experience.

Responsibilities

  • Show individuality, creativity, and perspective while representing Urban Outfitters; stay informed about product drops, trends, and in-store and online activity.
  • Engage customers in authentic conversations, inform them about exclusive drops and promotions, and share enthusiasm for products.
  • Help create memorable customer experiences on the sales floor.
  • Maintain an inspiring, organized, easy-to-shop space by restocking and styling displays.
  • Use in-store technology to support customers shopping in-store, online, or across channels.
  • Stay open to new tasks, assist where needed, and learn as the work changes.
  • Support teammates, share ideas, and contribute to a positive store environment.

Benefits

  • Flexible scheduling.
  • Employee discount on Urban Outfitters products.
  • Opportunities to grow within the brand.
  • Hands-on experience with fashion, culture, and retail.
  • Medical benefits.
  • Dental insurance.
  • Vision insurance.
  • Paid time off.
  • Retirement savings.
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