Aerie - Brand Ambassador (Sales Associate)

American Eagle Outfitters•Hoover, AL
•Onsite

About The Position

As a part-time Brand Ambassador, you represent the Aerie brand and help every guest have a positive shopping experience. You build brand loyalty by sharing your enthusiasm for AE and Aerie products, embodying company values, and bringing your authentic self to work. Brand Ambassadors may work across the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom as needed. The role calls for engaging with guests, helping them find products that meet their needs, and supporting the team in a fast-paced store environment.

Requirements

  • Enjoy interacting with people.
  • Bring energy and be able to handle multiple tasks in a fast-paced environment.
  • Be available to work during guest shopping hours, including evenings, weekends, and holidays.
  • Have an interest in AE and Aerie products.
  • Be at least 16 years of age.

Nice To Haves

  • Previous retail experience.

Responsibilities

  • Use the AEO Selling Model and a “friends first” approach to engage with guests and help them find what they are looking for.
  • Educate guests about AE and Aerie products and suggest products to fit their needs.
  • Introduce guests to the AEO loyalty program and additional brand channels.
  • Flex between the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom as needed.
  • Proactively resolve guest concerns while following company policy.
  • Assist team members and contribute to getting the job done.
  • Follow AEO policies and procedures and act with integrity.

Benefits

  • 40% year-round discount on AE and Aerie products, with additional seasonal discounts during new Floorsets.
  • Opportunities for development, learning new skills, and career advancement.
  • Store contests with a chance to win free merchandise and other exclusive prizes.
  • Subject to eligibility requirements, associates may be eligible for paid sick leave and discretionary REAL rewards.
  • Paid Time Off, paid sick leave, and holiday pay vary by job level and type, location, employment classification, and years of service.
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