Part Time Branch Sales Associate

Carrier Enterprise • Knoxville, TN

5d • Onsite

About The Position

Carrier Enterprise is seeking a part-time Branch Sales Associate for its Knoxville, Tennessee location. The associate is the face of the branch, serving HVAC/R professionals and contractors with customer service, product knowledge, and support. The role combines branch counter sales with inventory and warehouse support.

Requirements

• High school diploma or equivalent.
• One year of customer service experience.
• Detail-oriented, with strong organizational skills.
• Ability to multitask and work effectively in a fast-paced environment.
• Previous experience in a customer-facing role, preferably in HVAC/R or a related field.
• Strong knowledge of HVAC/R products, equipment, and components.
• Excellent customer service, active listening, and problem-solving skills.
• Effective communication and interpersonal skills.
• Proficiency with computerized sales and inventory management systems.
• Positive attitude, willingness to learn, and a team-oriented mindset.
• Ability to lift and carry up to 50 pounds.
• Ability to stand and walk for extended periods.
• Ability to bend, stoop, and reach to access products and supplies.

Nice To Haves

• Prior forklift certification.

Responsibilities

• Greet customers and provide advice, product information, and recommendations on HVAC/R products and supplies.
• Process customer orders accurately, including confirming availability, pricing, and invoicing.
• Maintain knowledge of HVAC/R inventory, specifications, compatibility, and pricing.
• Monitor and replenish floor stock, conduct inventory counts, and report discrepancies to the Branch Manager.
• Help customers troubleshoot technical issues related to HVAC/R equipment and components.
• Promote sales initiatives and special offers, and identify appropriate opportunities to upsell products.
• Support warehouse operations by receiving, inspecting, and stocking merchandise.
• Conduct cycle counts, replenish stock, and organize products to support inventory accuracy.
• Safely operate forklifts and pallet jacks in accordance with company policies and procedures.
• Maintain safety standards and a clean, organized counter and warehouse environment.
• Perform other duties and responsibilities as assigned.

Benefits

• Limited company-sponsored benefits for part-time employees, including participation in the 401(k) plan after applicable eligibility requirements are met.
• Pathway to full-time employment.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED