Part Time Branch Sales Associate

Carrier Enterprise•Houston, TX

2d•Onsite

About The Position

Carrier Enterprise is hiring part-time Branch Sales Associates for its Houston, San Antonio, and Corpus Christi locations. The Branch Sales Associate is the face of the branch, providing customer service, product knowledge, and support to HVAC/R professionals and contractors. The role involves assisting customers with HVAC/R products and supplies, processing orders, maintaining inventory, supporting warehouse operations, and promoting sales. Part-time positions may provide a pathway to full-time employment and are eligible for limited company-sponsored benefits, including participation in the 401(k) plan after applicable eligibility requirements are met.

Requirements

High school diploma or equivalent.
One year of customer service experience.
Detail-oriented with strong organizational skills.
Ability to multitask and work effectively in a fast-paced environment.
Previous experience in a customer-facing role, preferably in HVAC/R or a related field.
Strong knowledge of HVAC/R products, equipment, and components.
Excellent customer service skills, including active listening and problem-solving.
Effective communication and interpersonal skills.
Proficiency with computerized sales and inventory management systems.
Positive attitude, willingness to learn, and team-oriented mindset.
Ability to lift and carry up to 50 pounds.
Ability to stand and walk for extended periods.
Ability to bend, stoop, and reach to access products and supplies.

Nice To Haves

Prior forklift certification.

Responsibilities

Greet customers and provide product advice, information, and recommendations.
Process customer orders accurately, including checking availability, pricing, and invoicing.
Maintain knowledge of HVAC/R product inventory, specifications, compatibility, and pricing.
Monitor and replenish floor stock, conduct inventory counts, and report discrepancies to the Branch Manager.
Help customers troubleshoot technical issues related to HVAC/R equipment and components.
Promote sales initiatives and special offers, and identify appropriate opportunities to upsell.
Support warehouse operations by receiving, inspecting, and stocking merchandise.
Support inventory accuracy through cycle counts, stock replenishment, and product organization.
Safely operate forklifts and pallet jacks according to company policies and procedures.
Uphold safety standards and maintain a clean, organized counter and warehouse environment.
Perform other duties and responsibilities as assigned.