Part Time Branch Sales Associate

Carrier Enterprise•Chesapeake, VA

3d•Onsite

About The Position

Carrier Enterprise, a national distributor of residential and light commercial HVAC products, parts, and supplies, is seeking a part-time Branch Sales Associate for its Chesapeake, Virginia branch. The associate serves as a customer-facing representative, helping HVAC/R professionals and contractors select products and providing product information, recommendations, and technical support. The role includes processing orders and payments, maintaining product knowledge and stock, completing transaction documentation, and keeping the counter area safe and organized. The position may require occasional travel for training, professional development, meetings, or other work-related activities, with advance notice when possible. The position is eligible for performance-based bonuses and incentives.

Requirements

Prior customer service experience.
High school diploma or GED equivalent.
Excellent relationship-building skills and the ability to be both a team builder and a team player, with a focus on sales.
Experience leading people in a retail environment.
Demonstrated ability to grow sales rapidly in a retail environment.
Experience building and maintaining cross-functional relationships.
Experience analyzing and using customer, market, and competitor data to inform decisions and business planning.

Nice To Haves

Prior leadership roles with profit and loss responsibility.
Associate's degree in business, marketing, or a related field.
Experience working with HVAC contractors.
Computer literacy and proficiency with Microsoft Office applications.
Ability to work and participate effectively in a team environment.
Ability to function at an above-average level in a technical environment.
Prior experience with sales or inventory management systems.
Experience managing in a B2B environment in distribution or wholesale sales.

Responsibilities

Greet customers and assist them in finding appropriate HVAC/R products and supplies; provide product advice, information, and recommendations.
Accurately process customer orders, confirm availability and pricing, prepare invoices, and handle cash, check, and credit-card transactions.
Maintain knowledge of product inventory, specifications, compatibility, pricing, industry trends, and new product releases.
Monitor and replenish sales-floor stock, conduct inventory counts, and report discrepancies to the store manager.
Assist customers with troubleshooting and technical solutions related to HVAC/R equipment and components.
Follow safety protocols and maintain a clean, organized, and safe counter area.
Complete transaction documentation, including invoices, returns, and warranty claims.
Travel occasionally to locations for training, professional development, meetings, or other work-related activities.